Business Administrator Apprentice

Summary

Ready to take charge as an Apprentice Document Controller? Join us in this pivotal role where you'll be responsible for keeping our documents organised and easily accessible. From managing files to ensuring everyone has the information they need, you'll play a crucial part in our day-to-day operations.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Between 8.30am - 4.30pm, Monday to Friday.
37 hours a week
Possible start date: Monday 30 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an apprentice at Techflow Marine Ltd, you'll have the chance to
take on a variety of responsibilities that are crucial to keeping our
organisation running smoothly
Document Management: You'll be in charge of overseeing the entire lifecycle of documents, from creation to archiving. This means following established procedures and protocols to ensure everything is properly organised
Document Distribution: Are you great at signposting people to the right department? As an Apprentice Document Controller, you'll manage the distribution of documents to the right people or departments, making sure everyone has access to the information they need
Record Keeping: Attention to detail is key! You'll maintain accurate
records of all documents, tracking revisions, approvals, and other
important details. This helps keep everything organised and easily
searchable for future reference
Quality Control: Your eagle eyes will come in handy here! You'll be
responsible for conducting regular quality checks to ensure documentsmeet our organisation's standards and adhere to formatting and branding guidelines
Compliance and Auditing: We take compliance seriously, and you'll play a vital role in ensuring our documents meet regulatory
requirements and industry standards. This includes conducting audits and making sure everything is as it should be
Training and Support: As you grow in your role, you'll have the
opportunity to provide training and support to fellow employees on
document control procedures and systems. Sharing your knowledge and helping others understand the importance of proper document management is all part of the the job!

Where you’ll work

UNIT 4

SILVERTON COURT

NORTHUMBERLAND BUSINESS PARK

CRAMLINGTON

NE23 7RY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration, training delivery to be confirmed.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

About this company

Techflow Marine are a proven global supplier of fluid transfer systems, predominately serving markets within the Oil & Gas Exploration and Production, Marine Transportation, Ports & Terminals and Renewable Energy industries. Operating from our Head Office located in the Northeast of England, manufacturing activities are coordinated and scheduled to its principle manufacturing locations in the UK, Brazil, China, Singapore and the USA. Our subsidiary, Techflow Marine Servicos Industriais Ltda., provides local services within Brazil.

After this apprenticeship

This qualification will qualify the candidate as a Document Controller. This role can lead to a Quality/Document controller or Lead document controller position after more experience.

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