Apprentice Business Administrator

Summary

This is an ideal opportunity for those who are interested business admin. You’ll be expected to turn your hand to various jobs whilst maintaining a professional attitude at all times. So if you're an organised individual with an ambitious attitude, then this is the perfect career opportunity for you to work with us in our GP Medical Surgery.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Shifts to be confirmed
37 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Scanning correspondence adding electronically to a Patients’ medical record
Collection of incoming mail, opening post and sorting into departmental bundles and date stamping
Taking outgoing mail and special deliveries to the post office
Typing up letters to Patients with appointment reminders and recalls
Photocopying medical records
Adding new Patient registration details on the electronic patient system
Ordering of stationery and clinical stock items
Sending and Receiving Emails
Filing and maintaining internal documents
Writing and uploading unique content

Where you’ll work

78 OSMONDTHORPE LANE

LEEDS

LS9 9EF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administation level 3 Apprenticeship standard
End-Point Assessment (EPA)
Blended on/off the job training

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative
Time management

About this company

We only employ staff who are passionate about your care and everyone at Shaftesbury aims to go the extra mile.

https://www.shaftesbury-churchview.co.uk/ (opens in new tab)

After this apprenticeship

Obtain Business Administrator L3 award
Progression within the sector

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

The reference code for this apprenticeship is VAC1000266373.

Apply now

Closes in 15 days (Friday 11 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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