Apprentice Business Administrator

Summary

Are you motivated to start your career? This is a great opportunity for a self-motivated individual to join a friendly environment. Your role is to support in the administration duties and will be expected to provide a friendly and welcoming service to the clients. You’ll learn new skills; this could be the making of you!

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm
40 hours a week
Possible start date: Tuesday 22 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.

Duties to include:

The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries
You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner
You will also use the company’s bespoke software and have the responsibility of dealing with invoices
You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records
As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline

Where you’ll work

UNIT 2 THE YARD

WOODEND LANE

DURSLEY

GL11 5HT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

S & B AUTOMOTIVE ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths and English is required
Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone
The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Organisation skills
Customer care skills
Administrative skills

Other requirements

The competition for apprenticeship placements is strong so please ensure your application is tailored to the type of apprenticeship you are applying for, pay attention to presentation, spelling and grammar and include any relevant experience, hobbies/interests or qualifications.

About this company

The UK’s leading independent supplier of New, Quality Used, Refurbished & Electric Conversion Refuse Vehicles. Combining over 100 years of experience, we possess a complete understanding of the waste sector’s demands and requirements, enabling our success in all aspects of RCV provision and maintenance.

https://www.refusevehiclesolutions.co.uk/ (opens in new tab)

After this apprenticeship

As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career

Ask a question

The contact for this apprenticeship is:

S & B AUTOMOTIVE ACADEMY LIMITED

Luke Morison

lmorison@sandbaa.com

07719 545586

The reference code for this apprenticeship is VAC1000266237.

Apply now

Closes in 11 days (Monday 21 October at 11:59pm)

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