Apprentice Business Administrator

Summary

Phoenix Care Staff are looking to recruit a capable and enthusiastic individual with the drive to be successful and a confident approach to life, work and socialising. A big part of this role involves speaking to people and managing the administration around our busy recruitment business.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday. Shifts to be continued.
30 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Processing timesheets
Support tickets with back office
Spreadsheet - pay and charge rates
Invoices
Payroll
Pensions
Holidays
Attachment to earnings
Bank run
Paying invoices
Ordering stock for offices
Paperwork for office
Staff profiles - Lancaster
Updating staff profiles (e.g. if they do extra training or new DBS)
Bank details for new starters
Receipts
Margin reports
Uploaded reg pack / documents from interviews

Where you’ll work

Riverway House

Morecambe Road

Lancaster

LA1 2RX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LANCASTER AND MORECAMBE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator apprenticeship standard.

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Relevant training will be provided through Lancaster and Morecambe College
Functional Skills may be required if entry requirements not met

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills

About this company

Phoenix Care Staff are leading health care recruitment specialists who provide experienced healthcare assistants, support workers and qualified nurses into residential, nursing and supported living. Phoenix Care Staff is a family business. Owned and managed by Peter and Gil who have over 30 years’ experience in the care sector. We started the business to provide reliable experienced staff who can support your team and the people you care for. We do not employ anyone without prior professional experience, so when they are within your setting, they can be part of your team and not a hindrance. We work very closely with the homes we provide to understand the needs and requirements so together we can be part of your staffing solution. We are very proud of the way we do business; we provide the best staff possible to our clients.

After this apprenticeship

Guaranteed employment on completion of the apprenticeship
Opportunity to grow with the company

Ask a question

The contact for this apprenticeship is:

LANCASTER AND MORECAMBE COLLEGE

Charlie Helme

c.helme@lmc.ac.uk

01524 521483

The reference code for this apprenticeship is VAC1000265332.

Apply now

Closes in 11 days (Monday 30 September)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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