Business Administration Apprentice

Summary

This is a brilliant apprenticeship opportunity for an enthusiastic person to provide effective and quality driven administrative support within a busy marketing department. Working as a Business Administration Apprentice you will be involved in a variety of duties including the answering of calls and processing documents

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 5pm
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Proactively contacting our customers to ensure that our outstanding levels of customer service are maintained
• Provide administrative support to the marketing team and the wider organisation if required
• Liaise with external printing agencies for the correct allocation of point of sale (POS) for Cardzone and Clintons stores
• Support with the printing and despatch of monthly newsletters, posters and POS to all stores
• Managing the ordering of printing materials i.e. banner paper, A4 paper, ink, and packaging materials ahead of a print run so we are organised ahead of needing to do a print run.
• Effectively use of our inhouse system Cardzone POS tracker to ensure successful and timely point of sale (POS) promotions throughout our stores.
• Accurately input and retrieve data as required
• Gather documents using relevant IT systems
• Learn how to use Adobe Illustrator with templated artwork so you can edit and print templated POS.
• Deal with enquiries and respond to queries either by email or telephone

Where you’ll work

Hexgreave Hall

Upper Hexgreave

Farnsfield

Nottinghamshire

NG22 8LS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative

Other requirements

Please check that you can commute to and from work to ensure timely and safe arrival as the public transport network around out site is limited.

About this company

Cardzone was established in 2005 by our Managing Director, Paul Taylor, who has since grown the estate from one store in Sheffield to over 175 store locations With retail stores across the country trading under Cardzone, Mooch, Paper Kisses, Hallmark, Yankee Candle & Card Centre. Each brand in our portfolio is committed to delivering a unique and personalised experience for our customers. A family-owned business with Paul Taylor’s son, James Taylor, became our Trading Director in 2017 and Alex Taylor, James’s sister, recently joined us as Marketing Manager. The business prides itself on nurturing all of our talent and we treat everyone as part of the Cardzone family. Just at the start of this year, we celebrated the first of our winner for ‘Store of the Year’ at East Midlands. What a fantastic achievement, well done to the team!

https://cardzoneltd.com/ (opens in new tab)

After this apprenticeship

Cardzone Ltd are looking towards the future and invest in the development of their apprentices

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

07956914838

The reference code for this apprenticeship is VAC1000265142.

Apply now

Closes in 10 days (Wednesday 18 September at 11:59pm)

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