Administration/Customer Service Apprentice
MASON BAGGOTT AND GARTON SOLICITORS
SCUNTHORPE, DN15 6HN
Closes in 19 days (Friday 27 September at 11:59pm)
Posted on 12 July 2024
Contents
Summary
Mason Baggott & Garton has an excellent opportunity for a Level 3 Administrative/Customer Service Apprentice to assist in the smooth running of the department by providing a range of support services within the general office function. Duties include: administering new matter data input into the Case Management System, and assisting with telephone calls- especially from third parties.
- Annual wage
- £11,648 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday; 9am -5pm
Breaks to be confirmed
35 hours a week
- Possible start date
-
Wednesday 9 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
· Act in a professional manner with clients, referrers, insurers, colleagues, and all others with whom you come in to contact during the course of your work. Develop strong relationships with them and maintain professional standards at all times.
· To administer new matter data input into the Case Management System
· To assist with telephone calls- especially from third parties
· Prepare documents for Fee Earners and Assistant as and when required
· Photocopying and maintaining filing both electronically and hard copy adhering to confidentiality
· Preparing mail and enclosures for dispatch including franking and taking to the post office if required
· Undertake and specific training when required both internal and external and take responsibility for own self development
· To provide assistance to other members of the support team as required
· Complete apprenticeship programme within guidelines for example submitting work on time, attending class-based sessions and making appointments with the training provider.
Where you’ll work
13-19 WELLS STREET
SCUNTHORPE
DN15 6HN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MCARTHUR DEAN TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
· Working towards Business Administration Level 3 Apprenticeship Standard
· Functional Skills English and maths if required.
Requirements
Essential qualifications
GCSE or equivalent in:
- GCSE English and Maths (grade C / 4 +)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
About this company
Mason Baggott and Garton are a local, friendly, family practice. Covering North Lincolnshire.
After this apprenticeship
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
MCARTHUR DEAN TRAINING LIMITED
Julie Curtis
Julie@mcarthurdean.co.uk
01482 307357
The reference code for this apprenticeship is VAC1000264356.
Apply now
Closes in 19 days (Friday 27 September at 11:59pm)
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