Business Administration Apprentice

Summary

Velocity Academy have an exciting new opportunity for a Business Administrator Apprentice with Value Doors.

Annual wage: £12,675 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9am to 5pm.
37 hours a week
Possible start date: Monday 9 December
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide excellent customer service and maintain a positive image of the company 
Contribute to the efficient running of the company, assisting colleagues when appropriate and maintain good housekeeping and a tidy workspace
Working as part of a close team to achieve and exceed monthly sales intake targets
Negotiate with customers to achieve competitive quotations while maximising profits
Make follow up calls to customers for feedback on live quotations and offer product advice when required 
Build rapports with customers to maximise the potential of winning orders 
Communicate with all internal departments to ensure smooth operation from tenders to orders
Process orders in a prompt and efficient manner, collating and organising files correctly and updating the company system with any updates
Provide excellent customer service and work within a challenging and rewarding environment, with a can-do attitude that are willing to go above and beyond for customers

Ideally candidates will be enthusiastic and confident with answering and making phone calls internally and externally with good written and verbal communication skills. 

Where you’ll work

100 Thornes Lane

Wakefield

WF2 7QX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VELOCITY 1ST LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration, with training in how to:

Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report

For a full list of programme modules visit: velocity-pt.co.uk

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSE's including English & Maths (grade A*-C/9-4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Value Doors has taken the door industry online, with end-to-end design and online ordering process envious to our competitors. We have invested heavily into technology to become an industry that’s predominantly ‘offline’ to the current marketplace demands. With state-of-the-art door builders and APIs direct to banks and lenders for an instant, online finance approvals at checkout, we’re leading the way in online door ordering. We offer supply only to consumers and trade or a fully fitted service on products such as composite doors and aluminium bifold doors, aluminium french doors and aluminium sliding patio doors.

After this apprenticeship

The role offers long term security and the opportunity to progress into a permanent position.

Ask a question

The contact for this apprenticeship is:

VELOCITY 1ST LIMITED

Tom Crossland

thomas.crossland@velocity-academy.co.uk

07887340679

The reference code for this apprenticeship is VAC1000261875.

Apply now

Closes in 16 days (Friday 6 December at 11:59pm)

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