Apprentice Junior Estate Agent

Summary

We are looking for a Junior Estate Agent to join our team. The role requires someone who is self-motivated and highly organised. Initial training will take place in our Chelmsford office, once trained you will be travelling around Brentwood and the Havering areas so a driving licence is a must, and face to face sales experience is preferred.

Annual wage: £15,502 a year
Minimum wage rates (opens in new tab)
Training course: Junior estate agent (level 2)
Hours: Shifts to be confirmed.
40 hours a week
Possible start date: Monday 20 January
Duration: 1 year 3 months
Positions available: 4

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Data registration
Producing window adverts
Arranging and booking viewings
Accompanying colleagues on site visits to various properties
Selling additional services
Collecting keys

Where you’ll work

10 Springfield Lyons Approach

Springfield

Chelmsford

Essex

CM2 5LB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Level 2 Junior Estate Agent Apprenticeship
Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Logical
Team working
Initiative
Patience
Sales

Other requirements

Must be able to commute between Brentford & Havering areas, so a full UK drivers licence and vehicle are essential.

About this company

Beresfords Group has been providing exceptional property services to clients for over 50 years. Founded in 1968, the Group has grown to become one of the largest family-owned independent estate agents in Essex, with 17 branches serving the local community..

https://www.beresfords.co.uk/ (opens in new tab)

After this apprenticeship

For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications.

Ask a question

The contact for this apprenticeship is: