Business Administration Apprentice

Summary

Join a north-east company with 50 years’ experience in Point of Sale and Point of Purchase. Learn to service customers accounts, managing their expectations and communicating their requirements to production along with attending to any after sales needs whilst developing your Windows Office skills and personal performance.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The successful candidate will have an aptitude for problem solving, have an interest in the print industry and a passion for continuous learning.

This is an excellent opportunity to begin a career in a fast moving, ever developing industry, starting your role in a dynamic client services environment, working with and learning from highly experienced colleagues.

Training/duties will cover:

Sending and receiving digital files and spreadsheets
Producing estimates from customer requirements
Agreeing job specifications and translating this into the required format for production
Understanding internal and external supply chains along with handling objections and complaints, negotiating with colleagues and customers and closing sales

By the completion of the apprenticeship, you will have gained an internationally recognised qualification that will guarantee you the skills, knowledge and abilities required to carry out your role successfully.

Where you’ll work

Influence Park

Rutherford Road

Stephenson

Washington

NE37 3HX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPIF TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Upon successful completion of the apprenticeship, the qualification obtained will be a Level 3 Business Administrator Apprenticeship Standard
The apprentice will be given sufficient time to undertake their "off-the-job" requirement of the apprenticeship during their working hours
Throughout your time as an apprentice, you will be supported by both Simpson Print and the BPIF. You will be assigned a training coordinator to ensure that you have the best training available Training requirements will be discussed at the point of employment to suit your individual needs and business needs
Most training and studying will be a combination of site-based and remote delivery

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 9-4/A*-C)
Maths (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Initiative

Other requirements

Vacancy will close early if the right candidate is found - apply early to avoid disappointment. Please note you may be contacted via e-mail for interview.

About this company

Large format print manufacturer, specialising in Point of Sale and Point of Purchase items to influence our clients’ brands instore. Since 1972, Simpson Group has been providing award-winning print marketing campaigns to some of the biggest names in business. We are consistently investing in pioneering technology and client-benefiting services to ensure that we are the market leader in cutting edge Point of Purchase & Point of Sale. We are even home to Europe’s only simulated shopping mall – The Influence Mall! Through our dedicated CAD and Client Services teams, we will listen to our client’s requirements, budget, pains and gains before presenting a well thought through solution. With an average service length of 15 years, our team is well equipped to advise on a vast range of printing methods for innovative and stand-out displays that produce impressive results.

https://www.simpsongroup.co.uk/ (opens in new tab)

After this apprenticeship

There is the possibility of a full-time post upon completion of the apprenticeship for any candidate who has demonstrated their value to the business during the course of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BPIF TRAINING LIMITED

Lucy Kirkbride

Lucy.Kirkbride@bpif.org.uk

The reference code for this apprenticeship is VAC1000253456.

Apply now

Closes in 11 days (Monday 30 September at 11:59pm)

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