Business Administration apprenticeship

Summary

Beaconplus are looking to take on new Apprentice Business Administrators. This is an exciting opportunity for somebody who would like a career in a consultant role or a general business role.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday - shifts to be confirmed with successful candidate
37 hours a week
Possible start date: Tuesday 28 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties include:

Answering phone calls
Checking client bills for accuracy
Liaising with suppliers to obtain the best contracts and prices for clients
Communicating with clients and suppliers via email and telephone
Organising documentation, including logging documents on the clients' database records
Ongoing monitoring of clients' costs/bills and calculating savings
Obtaining client meter readings via email/telephone
Resolving client account issues
Using software (spreadsheets and database) to record and analyse client data
Filing
Any other duties necessary to meet the apprenticeship standard

Where you’ll work

Unit 8

Knutsford

WA16 8XZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

1ST2 ACHIEVE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration qualification will be gained on successful completion taking approx. 15-18 months. All training will take place at the workplace via tutor led monthly sessions.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths & English and 3 other subjects (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Team working

Other requirements

Please check the location and that your travel arrangements are suitable.

About this company

Beaconplus are a management consultancy providing our clients with cost management services. Our services cover a wide range of business expenses, including telecommunications (fixed lines, data and mobile phones), energy, water and business rates.

https://www.beaconplus.co.uk/ (opens in new tab)

After this apprenticeship

Any successful applicant that performs well during the apprenticeship period will subsequently be offered a permanent position with the potential opportunity to progress onto further qualifications and areas of the business.

Ask a question

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