Business Administration Apprenticeship

Summary

Do you want to gain an apprenticeship and gain experience in business administration? Are you an organised, detail-oriented person? If you answered yes to all of the above, this could be the role for you! We’re looking for a community administrator with strong communication and interpersonal skills, and excellent attention to detail.

Annual wage: £12,740 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday between 9am to 5pm
35 hours a week
Possible start date: Monday 16 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Venue bookings administrator, communicating and managing hirings
Records keeping, including basic finance tasks
General point of contact regarding building use, monitoring and responding to queries
Line managing the two cleaning / keyholding sessional workers
Some out-of-hours opening/closing of the building (by arrangement)
Marketing and outreach, including social media and our wordpress website, using programmes like, ‘Canva’

Where you’ll work

60 ASHFORD ROAD

LONDON

NW2 6TU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIRST RUNG LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
Functional Skills in English & maths (if needed)
Training will be one day a week at our Colindale (NW9) centre

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Presentation skills
Administrative skills
Team working
Initiative

About this company

At Ashford Place, we offer pioneering community-led solutions to the ills affecting the physical, mental and financial wellbeing of our service users. Our approach encourages peer to peer engagement, empowering clients to take the lead in reclaiming their lives, regaining their place in society and improving their wellbeing. The Ashford Place Way involves a community-centred approach to ending social isolation, improving physical and mental health & wellbeing, working with our local community to increase resilience and self-determination, enabling our clients to have a decent and secure home, and supporting our clients, young and older to effectively access quality health and social care. It is based on our guiding principles and emphasises the key roles of the community and of individuals when it comes to creating real and long lasting change in people’s lives. We are building Ashford Place into a cohesive, networked, organisation embedded in the community. We act as the catalyst between a wide range of community stakeholders – community members, Ashford Place employees and trustees, faith and religious groups, councillors and council staff, community services and local businesses – to harness the collective capacity and capability of community resources for the greater good. We want to continue to develop a local community we are all proud of and where everyone can contribute and participate together.

https://www.ashfordplace.org.uk/ (opens in new tab)

After this apprenticeship

If the applicant is successful they can go into further training or employment.

Ask a question

The contact for this apprenticeship is:

FIRST RUNG LIMITED

Sabreena Valydon

svalydon@firstrung.org.uk

07495 464797

The reference code for this apprenticeship is VAC1000237824.

Apply now

Closes in 15 days (Thursday 12 December at 11:59pm)

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