Business Administration Apprentice (Level 3) - Crawley
Yunex Traffic
Crawley, RH10 9TU
Closes on Friday 21 February
Posted on 8 November 2024
Contents
Summary
Yunex Traffic are seeking someone to join their dynamic and resourceful Field Services team. The successful candidate will undertake a Level 3 Business Admin Apprenticeship, participating in a wide range of administrative tasks, e.g. answering the telephone, dealing with queries, filing documents, booking courses, record keeping and sending emails.
- Annual wage
- £16,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday -Friday, 08:00 - 16:30
37 hours a week
- Possible start date
-
Tuesday 26 August
- Duration
-
2 years
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This is a varied role including but not limited to supporting the Field Service Team.
You will provide support to the team including:
- Providing support to the Field Services team and completing tasks designated by the Administration function of the team
- Assist in the upkeep of spreadsheets, emails and other data administration
- Booking courses and record keeping for the team
- Email correspondence with internal and external colleagues
- Liaise with sub-contractors and customers directly
Where you’ll work
Unit 1
The Brunel Centre, Newton Road
Crawley
RH10 9TU
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JGA LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- This programme allows people to develop their skills, knowledge and behaviours through group learning as well as in the work place doing on the job training
- The role overview of a Business Administrator Apprentice would be supporting and engaging with different parts of the organisation and interacting with internal and external customers
- You will complete a portfolio as you work towards a Level 3 Diploma in Business Administration
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Math (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Callaboration
About this company
We operate in 24 countries around the world and make infrastructure permanently environmentally friendly and efficient with cutting-edge digital technology in hundreds of cities. Our smart mobility solutions are currently deployed in major cities around the world, including Dubai, London, Berlin, Bogota and Miami. We have 3100+ employees from 58 nations in our 24 offices all over the world.
http://www.yunextraffic.com (opens in new tab)
Company benefits
Base salary and annual bonus. 26 days holiday, increasing with length of service. Excellent pension, matching contributions up to 10% of pensionable salary. Flexible benefits to suit your personal needs. Investment in personal development.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- There is an expectation that the apprentice will continue in this team or there are various opportunities within other departments
Ask a question
The contact for this apprenticeship is:
JGA LIMITED
ukcareers@yunextraffic.com
The reference code for this apprenticeship is VAC1000219851.
Apply now
Closes on Friday 21 February
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
We will be holding in-person 'Getting to know Yu' days between mid February – early March 2025 which will allow candidates the best opportunity to showcase their potential and suitability for this role by using a variety of assessment types. These interviews are competency based and a chance for us to find out what your motivations are for your next career.