Apprentice Retail Supervisor

FARMFOODS LIMITED

Sheffield (S8 0RW)

Closes in 13 days (Tuesday 6 May 2025)

Posted on 15 April 2025


Summary

Are you ambitious and looking for a new career working in retail? Farmfoods is looking to recruit an Apprentice Retail Supervisor at their Woodseats Sheffield store. If you are welcoming, helpful and friendly with a desire to learn new skills, then this could be the perfect role for you. Apply today.

Training course
Retail team leader (level 3)
Hours
Opening Hours: Monday to Saturday = 8am – 9pm. Sunday = 11am – 5pm. Earliest shift start = 7:30am Latest shift finish = 9:30pm Stocktake finish time = 11:45pm

35 hours a week

Start date

Monday 19 May 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking to recruit an Apprentice Retail Supervisor for our Woodseats Sheffield shop. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week

As one of our apprentices, you will:

  • Make all of our customers feel welcome with a friendly smile and simple hello
  • Help customers find the items they are looking for
  • Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
  • Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
  • Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
  • Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers

You will need:

  • A friendly, positive, hardworking approach to work
  • To enjoy being busy as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more
  • To be reliable, as you will be an important part of a small team, your colleagues and customers will depend upon you to do your best on each shift and not let the team down
  • A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
  • Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability

To become an apprentice, you must:

  • Be 16 or over
  • Not already be in full-time education

As an apprentice you’ll:

  • Complete a L3 Retail Team Leader apprenticeship standard
  • Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • Learn and train for a specific job
  • Get paid and receive holiday leave
  • Get hands-on experience in a real job
  • Study for at least 20% of your working hours
  • Complete assessments during and at the end of your apprenticeship
  • Be on a career path with lots of future potential
  • Be entitled to a TOTUM membership

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career

Levels of an apprenticeship:

  • Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level
  • At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level

Where you’ll work

Unit 1, Woodside Retail Park
Chesterfield Road
Sheffield
S8 0RW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retail team leader (level 3)

Equal to A level

Course contents
  • Customer: Monitor customers’ enquiries and service requirements; coach and support team members to use appropriate methods e.g. face to face or remote such as on-line facilities, to deliver consistent and exceptional service that provides customers with a positive experience
  • Business: Work with the team to maintain brand / business standards at all times and identify and address any potential risks according to business procedures
  • Financial: Support the achievement of financial targets by planning and monitoring resources. Use resources effectively and efficiently to meet expected demand. Oversee the areas that impact on financial performance in own area of the business in line with business procedures
  • Leadership: Use available information to coordinate the work of the team so that the right people and resources are in the right place at the right time to ensure consistent brand / business standards are delivered. Deputise for line manager within limits of own authority
  • Marketing: Support the team to ensure they understand and engage in the marketing activities and plans of the business and help ensure that customers have the best possible experience
  • Communication: Adapt style of communication according to the audience, monitor the effectiveness of and encourage excellent communications across all operations that achieve the best result for the business including verbal, written and on-line communications
  • Sales and Promotion: Communicate sales targets to the team and support them, recognising and acting on opportunities to maximise revenue, for example through link selling and drawing customers’ attention to promotional offers
  • Product and Service: Maximise opportunities to increase sales by ensuring team know and understand the features, benefits, unique selling points and other relevant information relating to products, product ranges and services offered by the business
  • Merchandising: Ensure team replenish and maintain merchandising according to business requirements, the retail calendar and local needs e.g. geographical, topical or weather based
  • Stock: Ensure team complies with stock procedures to minimise stock damage or loss, maximise income and comply with legal requirements; and take appropriate action to sell stock that is near the end of its product, promotional or shelf life
  • Technology: Oversee the appropriate use of technology in line with business policy and follow the appropriate procedures to deal with service issues
  • Developing self and others: Plan, organise, prioritise and oversee own and team members’ activities, supporting their induction, training, development and coaching, and delegating tasks fairly and appropriately to meet business objectives
  • Team Performance: Lead the team on a daily basis, setting targets and reviewing progress against them. Motivate team members, provide coaching and on job training. Identify conflict within the team and work to resolve this with support from others
  • Legal and Governance: Ensure self and team always comply with legal requirements, respond quickly to identified risks and ensure they are dealt with in line with business procedures and reported to the appropriate member(s) of the management team
  • Diversity: Ensure team members are aware of and follow business policies relating to diversity. Make reasonable adjustments as required for customers or team members

Your training plan

  • No College
  • Workbased
  • Completion of functional skills if required

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative

Other requirements

To be successful in this role you will need to be a hard worker with good communication skills and someone who is able to provide excellent customer service. You must also possess some leadership skills.

About this company

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

After this apprenticeship

There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you. This vacancy will become permanent upon completion of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Louise Abram

louise.abram@inspirolearning.co.uk

0116 5040377

The reference code for this apprenticeship is VAC1000315663.

Apply now

Closes in 13 days (Tuesday 6 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To continue please click apply to fill in a brief application form. Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. If you are eligible/suitable your details will then be passed on to the employer.