Technical Apprentice

Summary

As a Technical Apprentice, you'll play a vital role in ensuring the smooth operation of our IT department. Under the guidance of our experienced ITAD Manager, you'll work alongside a dynamic team of IT Technicians and Technical Operatives in a fast-paced warehouse environment.

Wage

£15,704 a year

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Training course

IT solutions technician (level 3)

Hours

Monday - Friday, 08:00 - 17:00.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Technical Apprenticeship Key Responsibilities:

Managing stock levels and ensuring you are being productive daily
Maintain records/logs of incoming and outgoing shipments including managing Excel spreadsheets
Stock control of IT assets and accessories
Manifesting of electronic devices into a bespoke tracking system
Diagnostics and troubleshooting
Using approved erasure software to wipe all sensitive information
Follow directions from the head technician and management
Ensure that you comply with all Health & Safety procedures and internal policies

Technical Apprenticeship Key Skills and Knowledge:

Energetic and proactive with a positive, can-do and friendly personality
Ability to work in a fast paced, pressurised environment
Excellent problem-solving and communication skills
Outstanding organisational and time-management skills
Ability to manage large stock volumes to ensure all stock levels are 100% correct
Ability to use web-based software packages
Ability to use all Microsoft Applications including Excel and Access

Where you’ll work

Randstad
Farfield Park
Manvers
Rotherham
S63 5DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PARETO LAW LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Work at any stage of the solution lifecycle.
Interpret client requirements.
Prioritise tasks to work within agreed project plans.
Ensure resources are used efficiently and responsibly.
Design solutions to meet client and business requirements.
Identify technical solutions using creative and critical thinking.
Install hardware or software, either physically or virtually.
Search and use different types of data or information sources.
Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
Deploy and implement solutions, supporting change management practices.
Create and maintain documentation in accordance with best practice and organisational requirements.
Support multiple contemporary or legacy solutions to required levels of service.
Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Your training plan

Level 3 IT Solutions Technician (Data Technician) apprenticeship standard qualification delivered via virtual learning platform sessions
With support from specialist trainers and 121 skills coach you will use our learning platform "Aptem" to complete learning on the apprenticeship program
IT Vendor training will also be provided

Requirements

Essential qualifications

GCSE in:

English & Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills

About this company

Randstad is the world's largest recruitment agency who are now looking for a Technical Apprentice to join their team in Rotherham.

Company benefits

Hands-on experience: Learn from industry experts and develop practical skills. Career growth: Opportunities for advancement within our growing company. Supportive environment: Benefit from mentorship and training.

After this apprenticeship

Numerous routes of progression throughout the business.

Ask a question

The contact for this apprenticeship is: