HR Apprentice

Summary

You will gain valuable experience working within the Human Resources team allowing you a real insight into the systems and processes we use as well as understanding the HR lifecycle. At the same time, we will support your studies towards a level 3 in HR Support along with your CIPD Level 3.

Wage

£19,500 a year

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Training course

HR support (level 3)

Hours

Monday to Thursday 08:30-17:00, with one hour meal break (unpaid). Friday 08:30-16:30 with half an hour meal break (unpaid).

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Produce letters, forms and documents in line with the company's policies and procedures
Supporting all aspects of day-to-day HR, Training and Recruitment operations
Ensure the Cascade System is kept up to date at all times
Ensure that copies of all relevant documents are retained electronically
Provide excellent customer service in response to queries received and maintain confidentiality at all times

Where you’ll work

Unit 1 Hunslet Trading Estate
Severn Way
Leeds
LS10 1BL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HEART OF YORKSHIRE EDUCATION GROUP

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will complete your training remotely through Heart of Yorkshire Education Group (Wakefield College), completing 20% of off-the-job training per week.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working

About this company

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion, the apprentice will be awarded a Level 3 qualification in HR Support as well as a Level 3 Foundation Certificate in People Practice (CIPD)
There is also the possibility of a permanent contract of employment depending on the business need and available vacancies at the time of completion.

Ask a question

The contact for this apprenticeship is:

MORGAN SINDALL PROPERTY SERVICES LIMITED

Lois Murgatroyd

Trainingmsps@morgansindall.com

The reference code for this apprenticeship is VAC1000312905.

Apply now

Closes in 12 days (Monday 28 April 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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