Business Administrator Apprentice

Summary

The successful candidate will be responsible for providing relevant mechanical Lifting Equipment to various projects around the country. You will be observing, learning and gaining an understanding of a wide range of hire desk skills and processes, while under the instruction of experienced and skilled staff.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Hours of work Monday to Friday 8.00am - 5.00pm with 45-min lunch Friday 8.00am - 4.45pm with 45-min lunch 25 days Holiday plus Bank Holidays

40 hours a week

Start date

Monday 28 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Initial responsibilities:

Supporting the department in achieving its operational objectives
Booking in and out equipment, machinery and site equipment
Data input for equipment hired
Rehiring and co-ordination of external equipment
Liaising with Site Management on equipment requirement

Candidate Profile:

You shall be able to demonstrate excellent attention to detail
Strong organisational skills
Clear and concise communicator
Reliable team player
Ability to anticipate the needs of your team and work on your own initiative
Multi-tasker, adapting quickly and easily
Customer Focused, genuine enthusiasm for excellent customer service
Excellent telephone manner
Confident Microsoft Office user; Word/Excel/Outlook

Other duties may include:

Answering the telephone in a professional and helpful manner  
Responsible for co-ordinating the correspondence from customers 
Meeting and greeting customers  
General administrative duties including typing correspondence by e-mail and letter  
Entering data onto internal systems with a high level of accuracy and speed  
Tracking internal projects including results from workflows and testing
Working with various databases to extract and manipulate information  
Assisting with large mail shots, which will include photocopying and manually folding a large volume of marketing material   
Organising meetings and producing appropriate papers, i.e., agenda and minutes  
Creating presentations using Microsoft PowerPoint  
Stock control; managing stock levels and reordering as and when appropriate  
Assisting the team Secretary/PA with duties as and when required 
Any other duties requested by the line manager

Where you’ll work

Brunel Park Unit 1
Blyth Road
Doncaster
DN11 8NE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be at Doncaster College where you will access a wide range of facilities on offer.

 Day release. 

You will undertake The Level 3 Business Administration apprenticeship standard. 

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

You will undertake Functional Skills for English and/or maths if needed. 

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.

Requirements

Essential qualifications

GCSE in:

Maths/English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

Established in 2010 and based in Harworth Doncaster, Lifting Support Services has gone from strength to strength supporting various companies across Yorkshire with all their Lifting and Safety equipment needs. With a combined staff experience of 94 years and all formally part of the well loved company Lifting Gear Hire Doncaster we know that whatever your requirements are we will be able to help you. As a company, we offer a comprehensive range of lifting gear hire sales inspection and safety equipment along with support services and advice. We embrace the latest technologies to improve the efficiency and safety of our customers operations. We have a wide range of customers working in various sectors, from manufacturing, to retail, to education, with existing clients including SME companies, Utilities, Industrial, Power Generation, Professional Offices and Schools.

http://www.liftingsupportservices.com/ (opens in new tab)

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Jamie Herrington

jamie.herrington1@don.ac.uk

The reference code for this apprenticeship is VAC1000312830.

Apply now

Closes in 16 days (Sunday 20 April 2025 at 11:59pm)

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