Business Account Development Apprentice

Summary

A role for those seeking a long- term career in Business, Sales and Administration. You will focus on a broad range of business activities that contribute to the overall skills required to become a successful Business Account Developer. You will be adaptable and wish to follow a developing role within the chemical and cleaning industry.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm

37 hours a week

Start date

Monday 28 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

This Apprenticeship will provide a thorough and broad training in all aspects of Business Development by telephone and other medium.

The training will provide the apprentice with essential skills in sales, marketing, IT and Office Administration that will enable them, after their Apprenticeship to follow other areas of work within the company such Digital Marketing, Accounts, Sales Representative on the road, Customer Relation, Human resources, etc.

The Apprentice can expect to receive full on-going training in:

Product Information
Communicating by email
Research product information
Telesales Techniques
Rapport
Telesales Pitch writing
Handling Queries
Digital Marketing

Office & Sales Administration Training will include:

Order Confirmation
Prospecting Leads
Customer relation
Data inputting
Email Marketing
Internet Research
Sage Software knowledge

The apprenticeship will be demanding but fun and varied. You will be working in a very small, busy and target driven office environment.

Where you’ll work

Unit 1, Parkway Link
Kettlebridge Road
Sheffield
S9 3AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHEFFIELD COLLEGE, THE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Standard Apprenticeship
Blended learning including both college and online learning days.
Delivered in your workplace with one-to- one training and tutor visits every 4 weeks
Practical assessment and coursework during and at the end of the programme

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Candidates will ensure they have sustainable transport means to reach our location.

About this company

Sky Chemicals supply a wide range of high quality, competitively priced industrial cleaning products throughout the UK and abroad.

https://www.skychemicals.co.uk/our-story (opens in new tab)

After this apprenticeship

Further accredited training with sustained employment and industry experience for the right candidate.

Ask a question

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