Business Administration Apprentice

Summary

DB Roberts are seeking an enthusiastic and motivated Business Administration Apprentice to join our Head Office team. In this role you will learn vital skills in Administration, Marketing and Sales. This is a great opportunity for an individual looking to begin a career in the property industry.

Wage

£16,000 a year

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Training course

Business administrator (level 3)

Hours

Full time Mon - Fri, 4 days in the office 9:00am – 5:00pm plus one college day.

40 hours a week

Start date

Monday 14 April 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

In brief, daily duties comprise of:

Prepping and creating property particulars, emailing brochures to client’s and dealing with queries.
Keeping on top of our marketing inbox, forwarding emails over to the relevant teams and ensuing tasks are completed within a reasonable timeframe.
Answer incoming calls; handling customer queries professionally and communicating with our branches to effectively relay messages.
Conducting client due diligence checks
Liaising with photographers and contractors to arrange property visits

Where you’ll work

6A THE PROFESSIONAL QUARTER
SHREWSBURY BUSINESS PARK
EMSTREY
SHREWSBURY
SY2 6LG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHREWSBURY COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will attend the Shrewsbury College Campus, London Rd, one day per week (during term time) for your taught input an day release, with the remainder of your working week in the workplace.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C / 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

About this company

D B Roberts Estate Agents is a large independent company offering a high level of experience and professionalism combined with unrivalled coverage of Shropshire, Staffordshire and the West Midlands. We offer a vast array of services, from sales and lettings to new homes, mortgages and conveyancing.

http://www.dbroberts.co.uk (opens in new tab)

After this apprenticeship

We would look to discuss progression based on the performance and calibre of the chosen apprentice and support where possible.

Ask a question

The contact for this apprenticeship is:

SHREWSBURY COLLEGES GROUP

Jules Rhodes

julesr@shrewsbury.ac.uk

01743 653 460

The reference code for this apprenticeship is VAC1000305559.

Apply now

Closes in 5 days (Monday 7 April 2025 at 11:59pm)

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