IT Support Apprentice
ALCATEL SUBMARINE NETWORKS UK LTD
London, SE10 0AG
Closes in 18 days (Monday 25 November at 11:59pm)
Posted on 22 October 2024
Contents
Summary
IT Support Apprentice at Alcatel Submarine Networks.
- Annual wage
- £24,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Mon-Fri. Shifts tbc.
37 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Within the IT department, you will participate in the operation and support of ASN Tools, applications and environments. You will assist computer users by answering questions, resolving technical problems and maintaining company software and computer equipment.
Where you’ll work
Christchurch Way
Greenwich
London
SE10 0AG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LONDON SOUTH EAST COLLEGES
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Knowledge/Skills • Maintenance of repair of systems faults. • Support for the roll-out of installation and commission of new systems or upgrades • Installation and commission of networks • Maintenance and repair of network equipment • Installation, configuration or maintenance on ICT-related hardware and software. • Installation and commission of telecom networks • Maintenance or repair of telecom network equipment Behaviours • Work Professionally • Good Communication • Good Organisation • Self-Motivated
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4)
- English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
About this company
Alcatel Submarine Networks (ASN) is the world’s only fully integrated provider of turnkey submarine network solutions. Part of Nokia, we bring all of the products and know-how needed to design and build optical communications links across the world’s oceans. From new deployments to network upgrades, regional links to transoceanic infrastructure, we provide everything - from route selection and surveying through system design, manufacturing, installation and maintenance
After this apprenticeship
Within the IT department, you will participate in the operation and support of ASN Tools, applications and environments. You will assist computer users by answering questions, resolving technical problems and maintaining company software and computer equipment. Duties for the IT Apprentice: · User support (including PC software and hardware support, workstation imaging and deployment, deskside and remote support) · Complete assigned tickets to SLAs · Support the IT Team with deployments, tickets and projects · Help in the ASN infrastructure administration · Ensure compliance with standards & contribute to the knowledge base · Any other requirements deemed necessary by the IT Support Lead Main IT Technical environment: · Office 365 · Active Directory · CyberArk · SCCM/Imaging · Network patching
Ask a question
The contact for this apprenticeship is:
LONDON SOUTH EAST COLLEGES
The reference code for this apprenticeship is VAC1000283458.
Apply now
Closes in 18 days (Monday 25 November at 11:59pm)
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