Business Administration Apprenticeship

Summary

Business admin apprenticeship to be based on an education farm in Sunderland. This is an interesting and varied role where you will be involved in community open events, working with the public and students, whilst also carrying out a business admin role.

Annual wage

£9,984 a year

Minimum wage rates (opens in new tab)

Paid holidays is offered TBA, plus statutory bank holidays.

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 9.00am - 3.00pm. Friday, 9.00am - 12.30pm and Saturday, 10.45am -3.15pm.

30 hours a week

Possible start date

Monday 30 September

Duration

1 Year 6 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assisting with STEFs admin processes and giving project users support
Maintaining a safe and secure working environment by assisting Health and Safety
Maintaining files and documentation in accordance with company guidelines
Placing and raising invoices
Dealing with expenses and timesheets
Answering telephone calls and dealing with routine enquiries
Housekeeping
Any other duties deemed necessary to support the staff team.

Where you’ll work

STEF Ltd

Page Pastures Farm,

Keelmans Lane,

Sunderland,

SR4 0RW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration qualification
All training to be delivered at the employers premises

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 9-4 or A*-C)
Maths (grade 9-4 or A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Sunderland Training and Education Farm is the only educational farm in Sunderland. It is a place for the local community to come along and visit our animals and join in on our many activities that we do. Is a non-profit making organisation. It has 40 acres of land. The farm is open to all ages for educational visits, training, work experience opportunities and leisure activities. The farm aims are: · Empower the citizens of Sunderland to enable them to improve their quality of life. · Improve the educational, social, welfare and leisure opportunities of children and adults in the area. · Work in partnership with other agencies and citizens of Sunderland.

http://www.sunderlandfarm.co.uk (opens in new tab)

After this apprenticeship

Possible full time employment

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