Business Administration Apprentice
Bakersfield Medical Centre
NOTTINGHAM, NG3 7EJ
Closes in 18 days (Monday 9 September at 11:59pm)
Posted on 17 May 2024
Contents
Summary
The successful applicant will work as part of a team to provide excellent reception and administrative duties for the whole surgery. You will obtain excellent hands-on training on all aspects to administration duties needed for a surgery, including telephone contact with patients and all NHS staff.
- Annual wage
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£12,480 a year
Minimum wage rates (opens in new tab)
Any overtime will be paid.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 8.00am - 4.00pm and/or 9.00am - 5.00pm and/or 11.00am - 6.00pm shift system. May work weekends.
37 hours a week
- Possible start date
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Monday 16 September
- Duration
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1 Year 6 Months
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Deliver a quality reception service, dealing directly with patients, relatives and carers either face to face or by telephone
- Reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g. visit requests)
- Facilitating efficient lines of communications between patients and clinicians at all times
- Manual filing of information and documents where appropriate
- Extensive use of the medical centres computer system and other computer software such as MS Word, Excel and Outlook.
- To use and amend (where appropriate) the computerised appointment system
- Retrieval of information as required from both computer and manual systems.
- Responsible for the internal and external mail distribution and delivery (this includes ensuring specimens for pathology are ready for collection)
- Ensure that the information resources in the practice premises are regularly updated and kept in a tidy and orderly manner
- Ensuring adequate stocks of information leaflets, certificates and prescription forms are maintained and ordered when appropriate
- Observe a strict code of confidentiality at all times
- To work within the practice’s agreed policies and guidelines and where appropriate, commenting on and contributing to changing such policies
- Attend practice meetings or other meetings if required
- Signposting patients to other services as appropriate
- Querying prescription details with patients / carers etc
- Getting prescriptions signed by GPs when required
- Carry out general health and safety checks around the building
- Providing administrative support for the whole team
- Ensuring the internal communication system is kept up to date
- Inputting data using various computer software
Where you’ll work
141 OAKDALE ROAD
NOTTINGHAM
NG3 7EJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ACCESS TRAINING (EAST MIDLANDS) LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Level 3 apprenticeships.
Apprentices who have not achieved the equivalent of level 2 in maths and English, must achieve these prior to end point assessment.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 2-9)
- Maths (grade 2-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
About this company
A busy and friendly GP Surgery. We are in a purpose built surgery building. We have more than 5000 patients registered with us. We have 10 members of staff ranging from doctors/nurses/physio/admin staff and other health care professional. You will be joining our admin team consisting of four members of staff, who will be at hand to assist you.
After this apprenticeship
Progress to working as Administrator at the Surgery.
Ask a question
The contact for this apprenticeship is:
ACCESS TRAINING (EAST MIDLANDS) LTD
Ellie Griffin
ellie.griffin@atem.co.uk
The reference code for this apprenticeship is VAC1000251818.
Apply now
Closes in 18 days (Monday 9 September at 11:59pm)
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