Client Services & Marketing Assistant Apprentice
PARAGON TRAINING (UK) LTD
Luton, LU1 1HS
Closes in 19 days (Friday 27 September at 11:59pm)
Posted on 15 May 2024
Contents
Summary
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training programmes.
- Annual wage
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Competitive
Minimum wage rates (opens in new tab)
We are willing to be flexible with the wage offered and there is no upper limit on the starting salary we are willing to offer for a candidate with suitable experience and potential. Commission scheme available based on achieving set targets.
- Training course
- Customer service specialist (level 3)
- Hours
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Monday to Friday, 9am to 5pm
36 hours a week
- Possible start date
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Friday 1 November
- Duration
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1 Year 3 Months
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
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Leading the end-to-end sales interaction with an allocated customer portfolio
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Managing sales internally within the organisation
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Retaining and growing a number of existing customer accounts
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Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close
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Working to targets and sales forecasts
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Develop a comprehensive understanding of the services provided by Paragon Training
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Process orders and payments
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Carry out all necessary administrative duties
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Maintain an up-to-date product knowledge in order to keep customers informed of our products and services
Where you’ll work
Suite 8
Crystal House
New Bedford Road
Luton
LU1 1HS
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JC TRAINING & CONSULTANCY LTD
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
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Studying over 15 months to achieve a Customer Service Specialist level 3 qualification
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Training delivered by specialised Tutors and Guest Speakers
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Sessions delivered face to face and remotely over Microsoft Teams
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You will gain a wealth of knowledge, skills and behaviours
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Training delivered monthly or more regularly is required
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4-9)
- IT (grade 4-9)
- Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
About this company
Paragon Training specialises in producing up-to-date and comprehensive health and safety training video packages. . We supply a professional range of safety video training programmes - with over 4,000 different health and safety videos available. We offer our clients a plethora of safety training solutions including safety training Videos, a variety of E-Learning, PowerPoints & Posters, while we can also provide an in-depth consultancy service incorporating appropriate safety training courses. We have over 20 years’ experience supporting apprentices to develop their skills and careers, with many progressing to high level roles in successful companies.
After this apprenticeship
Upon successful completion of the apprenticeship, we aim to employ the apprentice as a permanent member of staff. Opportunities will be provided to further develop your professional career within the company.
Ask a question
The contact for this apprenticeship is:
JC TRAINING & CONSULTANCY LTD
Kaley Casson
kaley@jctrainingandconsultancy.co.uk
+447956494680
The reference code for this apprenticeship is VAC1000251342.
Apply now
Closes in 19 days (Friday 27 September at 11:59pm)
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