Customer Service Apprentice
ROTO SPA LTD
SUTTON COLDFIELD, B73 5UY
Closes in 22 days (Monday 30 September at 11:59pm)
Posted on 29 April 2024
Contents
Summary
Working closely with internal and external customers, meeting deadlines, and dealing with customer orders. Understand the products or services that are available from the organisation.
- Annual wage
- £12,480 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday-Friday 09:00-17:00
37 hours a week
- Possible start date
-
Tuesday 1 October
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties will include:
- Answering Telephone
- Greeting customers
- Order Processing
- Delivery notes and job bag filing
- Competent use of the company software
- Purchase order number uploading.
Where you’ll work
UNIT 1
35 BOLDMERE ROAD
SUTTON COLDFIELD
B73 5UY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
P.T.P. TRAINING LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Customer Service Practitioner Level 2.
Relevant workplace training.
Functional Skills if required.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4 and above)
- Math's (grade 4 and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Non judgemental
- Patience
About this company
RotoSpa is a trusted, multiple award-winning manufacturing and logistic business based in Sutton Coldfield who are proud to be the only UK manufacturer of Spas. We are recruiting for Customer Service Advisor to join our rapidly growing team in Boldmere, Sutton Coldfield at newly refurbished offices.
After this apprenticeship
To be decided upon completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
P.T.P. TRAINING LIMITED
PTP Recruits
ptprecruits@ptp-training.co.uk
01922651100
The reference code for this apprenticeship is VAC1000247654.
Apply now
Closes in 22 days (Monday 30 September at 11:59pm)
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