Business Administration Apprentice

Summary

We are an electrical contractor that operates on a nationwide basis specialising in the design and build of electrical installations within the retail, commercial, hotel & leisure market sectors. We are looking for an apprentice Business Administrator to assist with the company commercial activities.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Mon - Fri 08:30 - 17:30
42 hours a week
Possible start date: Thursday 3 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key duties and responsibilities:

Office administration including project control, job costing, and record keeping.

Assisting with project programmes, project proposals, time lines and budgets.
Help maintaining the project plan; monitor progress against the plan, coordinate project activities and resources.
Assist with preparation and submission of regular project update reports as required.
Provide support and assist in other departmental activities as required.
Become a key member of the office commercial team.

The successfully candidate shall:

Experience working in a busy office environment.
Experience of working on time sensitive projects.
Improve and develop computer Literacy with experience of using Microsoft Office, specifically Outlook, Word, Excel & teams.
Learn to create and maintain reporting documents i.e. spread sheets to record manipulate and present information.
Gain valuable experience in office & project management. Education, Knowledge, Skill & Abilities Minimum of Level 4 GCSE (or equivalent) in maths and English.
Good written and verbal communication skills with a high level of numeracy. Good timekeeping and willing to learn.
Ability to communicate effectively with colleagues, project teams, existing and new clients.
Ability to maintain professionalism and confidentiality at all times. Must be confident, resourceful, highly organised and be able to work on own initiative.

Where you’ll work

76 Summer Lane

Birmingham

B19 3NG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

P.T.P. TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator
Functional Skills in Maths and English may be required
Blended on/off the job training and location to be confirmed

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Logical
Non judgemental
Number skills
Organisation skills
Problem solving skills
Team working

Other requirements

How will you get to your place of work?

About this company

CES has over 25 years' experience as an Electrical Contracting Company and has grown to become a widely respected building services contractor on a nationwide basis within the retail, commercial, hotel, super prime residentials and storage market sectors. At CES we combine our experience, integrity and innovative approaches to address the complex requirements of our clients through our years of experience, dedication, commitment and honesty. ? CES prides itself on its ability to make things happen, to innovate and to solve problems, but most importantly, we have built an invaluable reputation for successfully delivering projects on a nationwide basis both large and small on time, within budget and to the clients' satisfaction.

After this apprenticeship

There will be a full time position available for the right candidate.

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