Apprentice Business Administrator (35884)

Summary

Through our programme, you will work as an apprentice Business Administrator supporting the extended leadership as an integral part of the academy’s support workforce.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date: Friday 27 September
Duration: 1 Year 6 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

A normal day would include:

Working as an apprentice Business Administrator you will provide support to the extended leadership and the main duties and responsibilities will be to:

Ensure all visitors are welcomed to the academy
Ensure security, safeguarding and Health and Safety procedures are followed for all visitors
Deal with enquiries and assist pupils, parents and outside agencies according to office processes
Deal with internal and external telephone calls in a professional manner, filtering calls as necessary and taking and distributing messages, giving information to enquirers and accurately recording information received
Make phone calls to parents, outside agencies and the LA following all office procedures on confidentiality
Book appointments, arrange meetings and maintain diaries as directed
Monitor incoming general emails, filtering and forwarding to the correct recipient
To accurately input text and numeric data including recording income and expenditure onto computerised systems as necessary
To maintain records both manually and electronically, producing routine information as required
Photocopying, including bulk printing and first line maintenance for clearing jams, replenishing toner cartridges and paper etc
Accurately filing and scanning documents as required
Maintain all parent and staff leaflets, forms and starter packs, making sure that all forms are up to date and plenty of stock is available as and when required
To maintain strict confidentiality at all times
Provide cover for colleagues, working flexibly to meet the needs of the academy

You will also act as a role model for students and be a positive influence on their behaviour and performance at school. Hence, the importance that you demonstrate maturity and excellence in all you do.

At the end of your apprenticeship you will achieve the nationally recognised Business Administration qualification, as well as valuable work experience.

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Where you’ll work

Marston Road

Hednesford

Cannock

WS12 4JH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full apprenticeship training provided, working towards an advanced level apprenticeship gaining a Level 3 Business Administration qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Initiative
Patience
Able to work independently
Time management skills
Willing to learn
Motivated
Enthusiastic
Presentable
Fun and friendly personality
Reliable
Conscientious

About this company

At Staffordshire University Academy, we aim to nurture all students to ensure they are happy and confident learners. Through an environment that provides inclusive learning opportunities for all; they can achieve their personal best and aspire to be successful in the future. Students will learn to be reflective and be taught the importance of respect and tolerance for others. Young adults leaving SUA will contribute positively to the local community and be fully prepared for life in modern Britain. We will instil the fundamental values of democracy, freedom, a wider understanding of different faiths and beliefs; celebrating diversity. Students will appreciate the clear link between rights and responsibilities and know the difference between right and wrong. The above will be achieved through the delivery of at least good teaching, excellent communication between the academy, parents, governors and the community and an insistence on the highest standards of behaviour from all.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000235739.

Apply now

Closes in 12 days (Friday 20 September)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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