Business Administration Support Apprenticeship

Summary

This opportunity is perfect for individuals seeking to thrive in a dynamic, teamwork-oriented setting dedicated to assisting young people in their pursuit of achievements and progress. This is a great opportunity to enter careers in administration, education, advice and guidance, welfare, and various support agencies for young individuals.

Annual wage: £12,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm
35 hours a week
Possible start date: Monday 14 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key responsibilities:

Arrange and record learner recruitment, interview, and induction processes, providing and maintaining all relevant paperwork, printouts, programme eligibility requirements, and documentation.
Assist the Learning Progression Advisor (LPA) and Centre Manager (CM) with Arbor upload and maintenance.
Initiate and maintain internal learner documentation required for
DBS applications, and provide weekly status reports to CM and LPA.
Maintain bursary application file and make available Bursary payments spreadsheet for finance and centre purposes weekly
Monitor learner attendance, manage attendance call-ups and recordings, and inform all relevant support agencies or schools of attendance reports.
Maintain H&S signing in book
Update centre Health and Safety file.
Compile all learner files, and monitor appropriate signatures and all documentation.
Collate, check, and process admin documentation for all programmes.
Filing (various)
Provide CM/LPA with individual arbor attendance reports and completed induction questionnaire at a six-week assessment meeting.
Answer phone and help with enquiries.
Arbor and ILR data input
Inform learners of all upcoming exams and shutdown periods.
Archive files of learners who have left the programme.
Yearly archiving for storage is to be completed in mid-August.
Maintain records of employers/placements.
Maintain external contact records.
Maintain learner contact details.
Monitor and update all progression information and provide monthly reports to CM and LPA.
Maintain learner certificate file.
Complete regular stationery stock checks and arrange for appropriate supplies.
Maintain and distribute learner snacks and drinks.
Attend meetings and type meeting minutes.
Maintain and process free school meals spreadsheet.
Check classrooms at the end of the day.
Monitor fire exits.
Update mobile phone with learner details.
Arrange for the photocopier to be maintained and all paper and toner available.
Maintain laptop and charger tracking of usage and maintenance set up and put away.
Maintain your diary and calendar.
Attend First Rung promotional events as requested
Assist CM/LPA on results day.
To work in Colindale and Ponder End Centres as and when required.
Attend training as directed by the Centre Manager or Assessor.
Complete all tasks set by the Assessor or Trainer concerning L3 qualification.
Treat details of employers, learners, and centre users as confidential information and to share such information only with those who need it, maintain confidentiality at all times, and ensure compliance with GDPR.
Lead on Learner Voice Forum and report to Head of Centres and Inclusion.
Assist with the Jack Petchey Award when required.
Become familiar with, and put into practice, First Rung’s Health and Safety Policy and procedures.
Become familiar with, and put into practice, First Rung’s Equal Opportunity Policy and procedures.
Play an active role in all of First Rung’s marketing and promotional image including PR materials and attend marketing events.
All First Rung employees are responsible for safeguarding and promoting the welfare of the young people and vulnerable adults they are responsible for and/or come into contact with, following
First Rung’s own safeguarding policy and practices.
Undertake other duties within First Rung at large as may be reasonably requested

Where you’ll work

197-205 HIGH STREET

PONDERS END

ENFIELD

EN3 4DZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIRST RUNG LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Admin Apprenticeship
Functional Skills in maths and English (if required)

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Presentation skills
Administrative skills
Team working

About this company

First Rung is a North London based training provider offering training and apprenticeships. We have two centres in Colindale and Ponders End. We have been supporting young people for over 38 years, helping them make that first step into a good job with training and prospects. The team is passionate about delivering the very best training and personal support in a dynamic, fun and friendly environment.

http://www.firstrung.org.uk (opens in new tab)

After this apprenticeship

If the applicant is successful they can go into further training or employment.

Ask a question

The contact for this apprenticeship is:

FIRST RUNG LIMITED

Sabreena Valydon

svalydon@firstrung.org.uk

07495 464797

The reference code for this apprenticeship is VAC1000220740.

Apply now

Closes in 25 days (Thursday 3 October at 11:59pm)

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