Business Administrator Apprentice

Summary

We are searching for an enthusiastic business administration apprentice who has a can-do attitude, that is able to work on their own initiative and as part of a team. The role will include answering, screening and forwarding all incoming phone calls and receive, sort and distribute daily mail/posts.

Annual wage: £11,830 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm
35 hours a week
Possible start date: Monday 27 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Greet and welcome clients as soon as they arrive at the office
Direct visitors to the appropriate person or pencil down their details
Answer, screen and forward all incoming phone calls
Receive, sort and distribute daily mail/posts
Help with administration work and letting department workflow
Drafting letters to the landlord and tenants
Provide basic and accurate information in person and via phone/email

Where you’ll work

178 MAJOR ROAD

LONDON

E15 1DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIRST RUNG LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration standard.

Functional skills maths and English, if required.

Training, on and off the job, and location to be confirmed.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Organisation skills
Administrative skills
Team working

About this company

Home Gain Estate Agents are located on a prominent location in middle of Stratford and Leyton. We have over 16 years of excellent record in property sales, letting and management. We offer No Sale No fee and a free valuation service for all of our customers. We are able to offer great commission rates for sales and lettings.

After this apprenticeship

The successful candidate can also go onto further training or into employment.

Ask a question

The contact for this apprenticeship is:

FIRST RUNG LIMITED

Sabreena Valydon

svalydon@firstrung.org.uk

07495 464797

The reference code for this apprenticeship is VAC1000138056.

Apply now

Closes in 28 days (Thursday 23 January at 11:59pm)

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