Contact us

If you'd like to change your email address visit the update email page. If you're still having problems contact us using this form.

If you've forgotten your email address visit the forgotten email page. If you're still having problems contact us using this form.

If you're having trouble signing in to your account visit the forgotten password page. If you're still having problems contact us using this form.

Activate your account by signing in. You'll need the email address and password you used to create your account.

If you haven't received your activation code, you can re-send it from the activation page. Make sure you've checked your junk email folder.

If you're still having problems contact us using this form.

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Apprenticeship helpline

Contact the helpline if you’d prefer to speak to somebody, or if you're having difficulty with the contact form.

Phone
0800 015 0400

Email
nationalhelpdesk@findapprenticeship.service.gov.uk

Contact National Careers Service (NCS) if you have a question about whether an apprenticeship is right for you.