Account Management Apprenticeship

MullenLowe

London, EC1Y 1AT

Closes in 16 days (Friday 31 January)

Posted on 13 January 2025

---

Summary

MullenLowe are looking for 3 talented individuals to join their crew for the next iteration of our apprenticeship scheme. Our paid scheme will start March 2025 and will last 18 months with a potential permanent role at the end of it.

• Annual wage: £25,000 a year

  Minimum wage rates (opens in new tab)

  A salary of 25k a year for 4 day working week

• Training course: Advertising and media executive (level 3)
• Hours: 4 days Mon-Friday working and 1 day Mon-Friday studying for apprenticeship. Office Hours are 9am-5.30pm.

  37 hours 30 minutes a week

• Possible start date:

  Monday 24 March

• Duration:

  1 year 6 months

• Positions available:

  1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Account Management
We rely on you for the business to run smoothly - the smallest things you do make the biggest difference to the amazing work we create.

The Account Management Apprentices are responsible for ensuring the smooth running of client accounts within the Agency. You are the lynch pin of the Account Management team. Without you, meetings wouldn’t happen, finance trackers would be a mess, and we'd be sat on the end of an empty phone-line with no call details. You will be learning on the job while studying for the Level 3 Advertising and Media executive apprenticeship standard.

Where you’ll work

C-Space 37-45 City Road

London

EC1Y 1AT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BAUER RADIO LIMITED

Your training course

Advertising and media executive (level 3)

Equal to A level

Course contents

• Identify the ways in which creative and media can help organisations to achieve corporate objectives
• Dispassionately structure problems and approaches to solving them
• Manage projects using project management techniques in order to ensure campaigns are on track, e.g. accurate timing plans, and they are also successfully managing their to do list
• Make use of the systems and technologies that are used in agencies to help plan, budget and bill
• Produce professional communication e.g. correct names, spelling, grammar, branding on e.g. PowerPoint, emails, minutes, reports
• Manage timelines effectively, prioritising appropriately
• Apply knowledge of the interface and the dynamics of the different agencies (mainly media and creative) for a smooth flow of work
• Adhere to the legislative regulations that apply in the advertising and media industry plus their own organisational policies and procedures
• Demonstrate some upward, some supplier and client management around commercial realities e.g. a new digital opportunity or a TV production problem
• Help solve practical and creative problems (e.g. report on consumer habits, gathering useful data around evaluation) within defined budgets and timescales, influencing outcomes without jeopardising relationships
• Use third party management techniques combined with interpersonal skills (e.g. active listening, and influencing) to communicate effectively with all, e.g. coordinating response to a client brief
• Ensures the delivery of that supply chain value, on time
• Deploy the right digital medium to guarantee the most effective result e.g, using Google Analytics to check key words
• Communicate with clients, colleagues, regulatory bodies (such as the Advertising Standards Authority or Clearcast), suppliers (such as photographers or research companies); by phone, in meetings, through presentations, in emails and written documents such as agendas, competitive reviews, proposals, minutes of calls/meetings, status reports. Co-ordinate feedback.
• Apply their understanding of creative and production techniques to help the idea appear in the correct format
• Apply their understanding of the different elements of a creative idea to help evaluate the different elements and guide the execution phase to protect the most important ones
• Help obtain the right data
• Able to understand and report differences in ways competitor brands market themselves
• Ability to influence people e.g. clients to buy amended creative work or authorise a late invoice
• Coordinate responses to media owners and intermediaries (including automated platforms), helping manage all aspects of the process
• Apply their knowledge of media buying to communicate with clients, colleagues, regulatory bodies (such as the Advertising Standards Authority), media owners (such as commercial television channels, newspapers/magazines, billboard companies etc.), or media intermediaries/platforms (such as programmatic advertising platforms, Facebook, Google); by phone, in meetings, through presentations, in emails and written documents such as a media plan
• How to access the media metric data and report it accurately to the team regularly
• Help research how the message/creative idea might be best distributed to reach the target audience in the most effective way e.g. time of day, and make recommendations based on this
• How to negotiate for long term relationships
• Identify the ways in which creative and media can help organisations to achieve corporate objectives
• Dispassionately structure problems and approaches to solving them
• Manage projects using project management techniques in order to ensure campaigns are on track, e.g. accurate timing plans, and they are also successfully managing their to do list
• Make use of the systems and technologies that are used in agencies to help plan, budget and bill
• Produce professional communication e.g. correct names, spelling, grammar, branding on e.g. PowerPoint, emails, minutes, reports
• Manage timelines effectively, prioritising appropriately
• Apply knowledge of the interface and the dynamics of the different agencies (mainly media and creative) for a smooth flow of work
• Adhere to the legislative regulations that apply in the advertising and media industry plus their own organisational policies and procedures
• Demonstrate some upward, some supplier and client management around commercial realities e.g. a new digital opportunity or a TV production problem
• Help solve practical and creative problems (e.g. report on consumer habits, gathering useful data around evaluation) within defined budgets and timescales, influencing outcomes without jeopardising relationships
• Use third party management techniques combined with interpersonal skills (e.g. active listening, and influencing) to communicate effectively with all, e.g. coordinating response to a client brief
• Ensures the delivery of that supply chain value, on time
• Deploy the right digital medium to guarantee the most effective result e.g, using Google Analytics to check key words

Your training plan

During your time on board the ship, you will get real life practical experience working within one of our teams.

You will spend four days a week working in a specific role and one day studying for an apprenticeship standard qualification which compliments the relevant team you are working within.

On top of gaining a formal qualification (and getting paid for it) you will get access to a range of additional training, mentoring and working together as an apprenticeship cohort on an exciting agency wide project.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Patience

About this company

MullenLowe is a highly creative and multi-awarded, integrated communications network with a challenger mentality. We help brands embrace change because brands who innovate grow faster- and brandsocial is the key to that growth. brandsocial is what sets us apart. While some agencies specialise in brand or social, we do both—and we do them brilliantly, together. We bring big-brand thinking to some of the world’s most exciting brands, creating ideas for long-term growth. At the same time, we bring bold social thinking to the table, crafting ideas that help brands own cultural moments, executing with speed and craft, and expertly navigating channels and communities.

https://www.mullenlowe.co.uk/ (opens in new tab)

Company benefits

25 days holiday a year (+Christmas & your birthday off) Early Finish Friday Paid leave for religious festivities Variety of training opportunities Private medical and pension Wide range of social events

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Once qualified, there is potential for a permanent role as an Account Executive.

Ask a question

The contact for this apprenticeship is:

BAUER RADIO LIMITED

The reference code for this apprenticeship is VAC1000295925.

Apply now

Closes in 16 days (Friday 31 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Tell us who you are and what makes you tick. What gets you out of bed in the morning? Why do you want to pursue an apprenticeship at MullenLowe? You can answer this however way you want be it a letter, video, a visual or even a message in a bottle. If you are successful, we will get in touch to set up a phone interview and explain more about the interview process. Deadline 31st January 2025