Human Resources Apprentice

Summary

We have proudly achieved the ‘Investor in Apprentices’ GOLD accreditation. Looking to the future, New Era build on its commitment to invest in talent. There is scope for great career progression at New Era Fuels to move into even more senior roles as your knowledge of the company and their product offering widens.

Annual wage

£17,640 a year

Minimum wage rates (opens in new tab)

We have yearly pay reviews, as well as one-to-one meetings. The company incentivise the company with Birthday Buffets and Lunch.

Training course

HR support (level 3)

Hours

Monday - Friday 08.00am - 17.00pm with 1 hour lunch break No weekend work

40 hours a week

Possible start date

Thursday 6 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities

1. Recruitment and selection - regularly liaising with hiring managers, publishing new job opportunities, scheduling interviews across all stages of our recruitment process.

2. Provide admin support to the Head of HR & Talent. Assisting with day to day operations of the HR function.

3. Maintain accurate information on BreathHR system. Input, update, and audit records on our HR system; extracting basic information and producing required reports.

4. Working closely with Head of HR & Talent to provide prompt and relevant support to departments throughout New Era Fuels.

Provide HR administrative support primarily focussed on:

Recruitment and selection:

Regularly liaising with Senior Management Team or hiring managers on their recruitment needs.
Posting roles on job boards and monitoring the response.
Scheduling interviews across all stages of the recruitment process.
Responding to queries and concerns from candidates.
Liaising with Senior Management Team to schedule interviews and to ensure both candidates and the hiring manager have the information they need to support the process.
Collating candidate information to present to the hiring manager, including CVs and application forms.

Pre-employment and new starter processes-

Right to work and DBS checks if required.
Prepping Induction pack and first day HR administration.

HR systems:

Input, update, and audit records on our HR system for new starters, current employees, and leavers.
Extracting basic information and producing required reports.

General HR admin:

Assisting with day-to-day operations of the HR function.
A first point of contact for HR queries relating to systems information and recruitment, escalating to Head of HR & Talent where appropriate.
Maintain all employee records accurately and efficiently.
Producing letters and other HR related correspondence.
Support the management of the DBS process, ensuring employees have the correct DBS status.
Processing Leavers Questionnaires and record data for future analysis.
Assisting the HR team with ad hoc projects and duties as required.

Corporate Social responsibility:

Being an advocate for companywide events such as team bonding activities and wellbeing for the company.

Where you’ll work

Riverview House

River Way

Harlow

CM20 2EA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3.

Your apprenticeship:

Upon successful completion of your apprenticeship, you will gain a Level 3 CIPD Level 3 Foundation Certificate.

You will study your apprenticeship one day per week and this will be done remotely at work.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 5 or above)
Mathematics (grade 5 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Non judgemental
Confidentiality

About this company

New Era Fuels is well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry. As one of the top 10 fuel distributors in the UK, our customers know we’re always committed to delivering exemplary customer service, responding quickly to their needs whenever they require. As a result of new business and further expansion, we are looking to employ a full-time Finance Apprentice to join our successful Finance team.

https://newerafuels.co.uk/ (opens in new tab)

After this apprenticeship

Two previous apprentices enrolled in 2020 and are now fully employed members of staff within both HR and Finance teams where they are continuing to develop but are also relied upon all members of staff including Senior management.

Ask a question

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