Business administrator apprenticeship in a solicitors practice

Summary

This is a fantastic opportunity to join a Solicitors practice in east Birmingham which is easily accessible by road and public transport. The business administrator will be the key point of contact for Clients and legal professionals.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

A pay increase following the successful completion of a probation period

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm. 1 hour unpaid lunch.

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key point of contact for the Solicitors practice
Answering the telephone
Dealing with e mail enquiries
Dealing with face-to-face clients
Managing diaries
Preparing documents for court
Keeping records
Support with financial task such as invoices
Working with autonomy
Compliance with data protection

Where you’ll work

122 YARDLEY ROAD

ACOCKS GREEN

BIRMINGHAM

B27 6LG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Solihull College and an assessor will be allocated to support you
Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours
At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a Level 3 Business administrator Apprenticeship
You may also study level 2 functional skills maths and English

Requirements

Essential qualifications

GCSE in:

Minimum of 5 GCSE's including Maths & English (grade 4/5 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Number skills
Team working
Ability to plan and manage own
willingness to learn
computer literate
Good attitude
High work ethic
positive and motivated
friendly & approachable

About this company

Khattak & Co Solicitors is a law firm that specialises in Criminal Defence work. At Khattak & Co Solicitors we are completely committed to ensuring our clients are always at the very centre of all the cases we deal with. We work alongside our clients to get the best possible results. We offer accessible legal advice from qualified specialists with expertise in all areas of criminal law throughout England and Wales. Based in East Birmingham we are easily accessible by car or public transport.

https://khattakcosolicitors.co.uk/ (opens in new tab)

After this apprenticeship

Progression into permanent position with the practice in office management and possible management qualifications

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Elaine Reeves

Elaine.Reeves@solihull.ac.uk

The reference code for this apprenticeship is VAC1000293334.

Apply now

Closes in 26 days (Friday 17 January at 11:59pm)

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