Operations Administrator Apprentice

Summary

A fantastic opportunity to join Multipanel UK, a leading manufacturing Engineering company in the South Coast, assisting with the general operations of the business, Applicants need to be highly motivated and detail orientated, using their strong communication skills to coordinate effectively with internal teams, suppliers and customers.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working Monday to Friday, 8am - 5pm.
40 hours a week
Possible start date: Monday 6 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This varied and interesting role will see you become part of the team, helping to build and share in its ongoing growth and success. Duties include:

Preparation and processing of purchase orders and production paperwork ensuring they are accurate and on time
Communicate effectively with suppliers and customers to confirm orders and resolve any discrepancies
Organise and maintain filing systems for procurement documents
Working closely with the Planning and Sales team to understand how they operate
Assisting with the HR and Finance Teams
Provide administrative support as needed in these areas
Demonstrate excellent phone etiquette and customer service when liaising with suppliers, customers and internal teams

Where you’ll work

Units 1

4 Millyard Way

Eythorne

Dover

CT15 4NL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Business Administrator Level 3 Standard.

Attending online workshops once a month, delivered via EKC Training.

Trainer visits to the workplace.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills
Logical
Team working
Initiative

Other requirements

Due to the nature of the business, must ideally speak fluently French or another language.

About this company

Established in 2004, Multipanel UK brought aluminium composite panel (ACP) manufacturing home to Britain in 2014. Our factory on the South Coast of England uses the most advanced manufacturing and logistics technology in the industry. With an initial capacity to produce 6,500,000 m2 per year of the highest quality rigid composite sheet materials, continued investment including a second production line has increased our annual capacity to 10,000,000m2.

https://www.multipaneluk.co.uk/ (opens in new tab)

After this apprenticeship

This role could lead to a permenant position, also progression in the company.

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Blue Vinall

blue.vinall@eastkent.ac.uk

01227 811315

The reference code for this apprenticeship is VAC1000288812.

Apply now

Closes in 29 days (Sunday 22 December at 11:59pm)

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