Business Administration Apprentice

Summary

You will support various administrative functions within our organisation while gaining practical experience in business operations. This apprenticeship will provide you with the opportunity to develop essential skills in communication, organisation, and day to day business operations in a professional environment.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

£6.40 per hour - £256.00 per week,

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.00 - 4.30pm, with 30 minutes lunch.

40 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

-Assist in daily administrative tasks, including data entry, filing, and record-keeping.

-Support the preparation of reports, presentations, and documents for Clients and Directors.

-Help coordinate and schedule meetings, appointments, and events.

-Engage in customer service by responding to enquiries and providing assistance to clients and team members.

-Collaborate with team members to assist in various projects and initiatives.

-Maintain office supplies and manage inventory levels.

-Participate in training and development sessions to enhance skills and knowledge in business administration.

-Adhere to company policies and procedures, maintaining confidentiality and professionalism at all times.

Where you’ll work

EX SHELL DEPOT

COOPIES WAY

COOPIES LANE INDUSTRIAL ESTATE

MORPETH

NE61 6JN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Ex Shell Depot, Coopies Way, Coopies Lane Industrial Estate, Morpeth, NE61 6JN

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4-9 Or Equivalent)
Maths (grade Grade 4-9 Or Equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Problem solving skills
Team working
Interpersonal skills

Other requirements

Attributes: • Self-motivated and organised. • Team player with a collaborative mindset. • Eager to learn and adapt in an office environment. • Previous part- time or full-time work experience Experience: No previous experience required, people with a strong desire to learn and grow in administration are encouraged to apply.

About this company

SinCera Retail Solutions (SRS) are a construction industry service provider, specialising in multi-faceted construction contracts incorporating refits, structural, civil’ s, finishing and ground works. We offer turnkey solutions including Site / Project Management to our mainstream clients in the Retail, Banking, Healthcare, Government and Automotive sectors.

https://www.sincera.co.uk/ (opens in new tab)

Company benefits

Hands-on training and mentorship from experienced professionals. Opportunity to gain practical experience in a dynamic business environment. Potential for career advancement within the organisation upon successful completion of the apprenticeship.

After this apprenticeship

Full time employment

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