Work Experience Apprentice

Summary

The successful applicant will be part of the Work Experience team, the role will require liaison with managers, other support staff, lecturers, trainers and assessors. You would be required to attend regular meetings with the supervisor and assessor and complete all components of the Apprenticeship Framework.

Annual wage: £12,313.60 to £22,010.56 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Thursday 8:30am to 5:00pm Friday 8:30am to 4:30pm including a 1hr lunch break.
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1. Deal with customers in a pleasant and effective manner.

2. Work effectively within internal and external networks.

3. Contribute to the effective running of the area.

4. Work effectively as part of a team and contribute to the overall team.

5. Provide support for a range of work experience activities.

6. Use a range of office equipment, making the best use of all available technology.

7. Prepare documents and maintain records using the full range of Microsoft Office.

8. Maintain manual filing systems as appropriate.

9. Answer telephone/s, take accurate messages and forward in a timely manner.

10. To follow all College policies and procedures.

11. To be responsible for self-development in line with the College’s strategic aims.

To carry out any other duties which may arise which are commensurate with the post and the Conditions of Service.

Where you’ll work

Ellesmere Port Campus

Off Sutton Way

Ellesmere Port

CH65 7BF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESHIRE COLLEGE SOUTH AND WEST

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprenticeship training will be based solely within Cheshire College South and West for this post. The successful applicant will be supported by an employer mentor and by a dedicated assessor. The assessor will support the apprentice in achieving all elements of the Apprenticeship Framework. Assessment will include observation, professional discussion and the creation of a portfolio of evidence. If the apprentice is required to achieve Functional Skills, they will also need to attend Functional Skills classes.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Team working

Other requirements

Are you prepared to work in a fast paced, target driven team? Have you considered your travel arrangements to our Ellesmere Port campus? Please note, the successful candidate will need an enhanced DBS check before starting employment.

About this company

Cheshire College - South & West is a dynamic, high quality and financially robust college, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The college is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.

https://www.ccsw.ac.uk/ (opens in new tab)

Company benefits

Benefits include 35 days holiday (plus bank holidays) • Access to world-class facilities • Extensive upskilling opportunities • Onsite fitness and childcare facilities • Onsite Costa, café, shop, restaurants, hair and beauty salon

After this apprenticeship

Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Work Experience team in this college or elsewhere.

Ask a question

The contact for this apprenticeship is:

CHESHIRE COLLEGE SOUTH AND WEST

Stephanie Robyn

stephanie.robyn@ccsw.ac.uk

The reference code for this apprenticeship is VAC1000288669.

Apply now

Closes in 12 days (Thursday 5 December at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents