Sales and Stock Support Apprentice

Summary

This role will be a key in both dealing with customer facing queries and sales and stock management vital to provide safety PPE and supplies to one of the biggest infrastructure projects in the UK.

Annual wage: £15,700 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8am – 5pm Mon to Friday with some local changes when required
40 hours a week
Possible start date: Monday 20 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Trade counter – customer interaction and product knowledge. Good people skills.
Warehouse management.
Stock control.
Order picking / dispatch.
Deliveries – Driving licence
Build relationships with local clients and businesses
Ability to optimise sales opportunities – upsell/cross sell.
Sales back up for Regional Business Manager
Telesales, customer follow up etc.

Where you’ll work

C/O Asbac Lighting Eastlands Industrial Estate

Unit 3 Cullen Court

IP16 4LL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SUFFOLK NEW COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator level 3 apprenticeship through Suffolk New College.

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT Literate
Good Numeracy
Excellent Communication
Customer/Client focused

Other requirements

This is a role in a growing business, there will be a wide range of tasks to begin with from small to large, simple to complex, it’s a great opportunity but also the right profile and attitude will be essential, each day is likely to be different for the first few months. As part of the induction approx. 4 weeks will be spent at the head office in Crawley A current and valid Driver's licence would be advantageous. Early Applications are

About this company

Onsite Support is the trusted safety, welfare and site equipment supplier to the contractors in the built environment. A privately owned business with family values. Team of 80+ highly experienced employees. 60,000+ deliveries nationwide per annum - 60% own transport. Innovative product and service provider helping to drive ethical sustainable procurement for our clients. Carbon Neutral business since 2021. Working with the leading authorities/accreditations in the construction industry and other sectors.

After this apprenticeship

Level 3 Business Administrator Standard English and Maths (if required) Level 2

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