Business Administration Apprenticeship

Summary

Accessafe is looking for a motivated and organized Office Assistant to join our team. As a key support role within the business, you will ensure the smooth running of our office operations, from handling customer interactions to assisting our projects and sales teams.

Annual wage: £10,649.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 9am till 5pm.
32 hours a week
Possible start date: Monday 6 January
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Manage office documentation and ensure records are up to date
Perform accurate and efficient data entry
Attend to customer calls and provide timely assistance
Process customer orders and manage related documentation
Handle customer feedback and ensure satisfaction
Assist the projects manager and sales team with administrative tasks

Required Skills:

Proficiency in Microsoft Office, especially Excel, is a must
Excellent organizational and multitasking skills
Support the buying process by liaising with suppliers
Process weekly wage payments to employees

Where you’ll work

UNIT 1

HAYSEECH ROAD

HALESOWEN

B63 3PD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.

Requirements

Essential qualifications

GCSE in:

maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Problem solving skills
Team working
Adaptability
Computer Literacy
Flexibility
Proficient in MS Office.

About this company

ACCESSAFE UK LTD are leading suppliers of machine guarding solutions, including automated warehouse guarding, mesh desks, anti-collapse systems, and security cages. From perimeter guards to machine safety, from robotic cells to rack protection, cobots, palletisers, and every moving part in your facility (human or automated), ACCESSAFE UK LTD provides comprehensive solutions to ensure a secure workplace. Accessafe is dedicated to bringing Roman order to UK Market. Based in the Midlands, we have a large warehouse with extensive stock, in-house design capabilities, and all stock items are available for next day delivery or customer collection.

After this apprenticeship

Full-time employment upon successful completion of the apprentiuceship.

Ask a question

The contact for this apprenticeship is:

NCG

Bethany Wigham-Moule

bethany.wighammoule@kidderminster.ac.uk

01562 512098

The reference code for this apprenticeship is VAC1000288532.

Apply now

Closes in 22 days (Sunday 15 December at 11:59pm)

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