L4 Business Analyst Apprentice (Atom Technology Solutions)

ATOM TECHNOLOGY SOLUTIONS LTD

NEWCASTLE UPON TYNE, NE4 7YL

Closes in 23 days (Monday 16 December at 11:59pm)

Posted on 21 November 2024

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Summary

Here at atom, we are recruiting for a motivated individual to help support our administrative operations. You'll manage documents, schedule meetings, provision licensing, contract management and assist with asset management. Strong organisational skills and proficiency in Microsoft Office required.

Annual wage
£20,000 a year

Minimum wage rates (opens in new tab)

Salary - £20,000-£30,000

Training course
Business analyst (level 4)
Hours
Monday to Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 3 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • The role includes a variety of administration duties with the aim to develop skills and have more responsibility during this Apprenticeship
  • Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
  • Inputting data onto internal systems with accuracy
  • Administrating routine maintenance contracts
  • Administration tasks to assist with asset management
  • License Provisioning
  • Contract Management
  • Project Coordination

Where you’ll work

18 RIVERSIDE STUDIOS

AMETHYST ROAD

NEWCASTLE BUSINESS PARK

NEWCASTLE UPON TYNE

NE4 7YL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Business analyst (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience
  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.  

Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. 

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. 

Requirements

Essential qualifications

GCSE in:

  • English (grade (A*-C/9-4 or equivalent))
  • Maths (grade (A-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Self motivated

About this company

atom. are a modern thinking company who specialise in managed IT services including both cloud and traditional on premise solutions. Our expertise also covers telecommunications. atom. specialise in Mitel, Microsoft 365 Teams Business Voice and supply all connectivity products. Based in Newcastle we cover the north of England and have another site in Chester. At atom. we are seen as an extension to a client’s business. Our team is so integral to a client providing, IT support and strategies for new and existing services. Our customer “talk first.” approach provides the best support experience available. This focus delivers excellence in every sale, case or project we complete. atom. will never try to sell a one size fits all, everything we offer is bespoke to the customers’ needs.

Company benefits

· Unlimited Holidays Scheme (on approval) · Health Cash Plan upon completion of probation · Discounted Gym Membership · Overtime paid where applicable

After this apprenticeship

Opportunities for full-time employment upon completion.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Sean Hove

Sean.Hove@estio.co.uk

0113 3500 333

The reference code for this apprenticeship is VAC1000288494.

Apply now

Closes in 23 days (Monday 16 December at 11:59pm)

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