Business Administrative Apprenticeship
Harrison Drury Solicitors
Clitheroe, BB7 2DF
Closes in 22 days (Sunday 15 December at 11:59pm)
Posted on 22 November 2024
Contents
Summary
The purpose of this role is to provide support and assistance to the administration function of the office, to process incoming telephone calls and post without delay, using our IT and scanning software. Provide reception services to clients and other visitors.
- Annual wage
-
£11,648 a year
Minimum wage rates (opens in new tab)
Will pay up to £8 per hour (to be agreed at offer stage)
- Training course
- Business administrator (level 3)
- Hours
-
Monday– Friday
Shifts to be confirmed
(1 hour lunch)
35 hours a week
- Possible start date
-
Monday 6 January
- Duration
-
1 year 8 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Undertake photocopying and scanning tasks
- Distribute internal post
- Prepare outgoing post
- Greeting visitors and clients
- Screening telephone calls and taking detailed, accurate messages where necessary
- Booking meeting rooms
- Ordering stationery and office supplies when necessary
- Provide refreshments for client meetings
- Provide administrative support to members of the team as and when required
Where you’ll work
21 Church Street
Clitheroe
BB7 2DF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BLACKBURN COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training will take place at Blackburn College, once a week:
Blackburn College
Feilden Street
Blackburn
Lancashire
BB2 1LH
Requirements
Essential qualifications
GCSE in:
- English Language (grade 4/C)
- Mathematics (grade 4/C)
- Information Systems (grade Pass/C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Patience
- Previous admin experience
- Microsoft Office experience
- Willingness to learn
Other requirements
Customer facing role requiring a professional dress and manner.
About this company
Harrison Drury is a people business with relationships at its heart. We deliver legal services as trusted legal partners to businesses, individuals and families from our offices across Lancashire, Cumbria and Manchester.
After this apprenticeship
- Progression within the business, possibly a full-time position
Ask a question
The contact for this apprenticeship is:
BLACKBURN COLLEGE
Apprenticeship Team
apprenticeships@blackburn.ac.uk
01254 292500
The reference code for this apprenticeship is VAC1000287797.
Apply now
Closes in 22 days (Sunday 15 December at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.