Project Administrator Apprentice

Summary

Are you looking to kickstart your career in project management? Join our dynamic team at Thinc as a Project Administrator and complete a Level 3 Business Administration Apprenticeship alongside full-time employment. This is a fantastic opportunity to gain hands-on experience within our project management team and grow your career with us.

Annual wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Mon - Thurs: 08:30 - 17:00 Friday: 08:30 - 16:30
37 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

About the Role:

As a Project Administrator at Thinc, you will play a crucial role in supporting our project management team. This position offers a unique opportunity to gain hands-on experience in managing and coordinating service requests and small projects. You will be responsible for ensuring projects are completed on time, within scope, and on budget, while also maintaining high standards of quality and stakeholder satisfaction.

Here is what an ordinary day of work might look like:

Monitor and control service requests and small projects, managing customer expectations and internal stakeholders, and taking necessary corrective actions
Manage and coordinate service requests and small low complexity projects to meet deadlines, scope, and budget
Manage preventative maintenance scheduling, coordinating Thinc internal resources and external customers, and managing stakeholder expectations
Undertake administrative tasks such as maintaining the Project Management Office (PMO) mailbox, responding to telephone calls, taking meeting minutes, and tracking actions
Maintain and organize the PMO document library and templates to meet quality standards
Actively maintain the PMO project lessons learnt log
Actively maintain the PMO Actions log and Risk and Issue register
Produce management reports

Where you’ll work

Cross Street

Greater Manchester

Sale

M33 7BU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will be working towards the Level 3 Business Administrator Standard
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation

The EPA consists of:

Knowledge test
Portfolio based interview
Project presentation

Requirements

Essential qualifications

GCSE in:

Any other (grade 4/C or above)
Any other (grade 4/C or above)
Any other (grade 4/C or above)
English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Approachable
Maintain a positive presence
Be action-oriented
Embrace our core values
Friendly attitude
Polite
Excellent written skills
Articulate telephone manner
Able to work independently

Other requirements

At Thinc, we believe that the right attitude is the cornerstone of our success. Our core values are the driving force behind everything we do, and we are looking for individuals who can embody these principles: •Be Connected: Demonstrate active listening, understand others, and maintain a strong customer focus. •Be Collaborative: Show approachability, motivate others, and excel in teamwork. •Be Creative: Be action-oriented, handle ambiguity with ease, and solve problems effectively. •Be Engaged: Communicate clearly, build strong relationships, and maintain a positive presence.

About this company

Thinc is a leading provider of business systems to the UK and Canadian SME market, with more than 30 years’ experience delivering Sage and SAP software solutions. We help ambitious SMEs scale up to reach their full potential by offering independent and impartial advice to blend a diverse range of products and services to fit exact needs. The company has undergone considerable growth over the last few years.

https://www.wearethinc.com/ (opens in new tab)

After this apprenticeship

If successful, you will have the opportunity to grow your career within project management or explore other parts of the business. We are committed to supporting your career journey and helping you grow within Thinc.

Ask a question

The contact for this apprenticeship is:

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

apprenticeships@tscg.ac.uk

01618867461

The reference code for this apprenticeship is VAC1000279322.

Apply now

Closes in 11 days (Thursday 10 October at 11:59pm)

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