Business Administration Apprentice - Norwich – Find an apprenticeship

Summary

Roster Home Care are looking for new a Business Administration Apprentice. You will be studying toward your Business Administration Level 3 apprenticeship qualification.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday-Friday(09:00-17:00)
37 hours a week
Possible start date: Wednesday 13 November
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Job purpose:

Managing the reception area, including welcoming customers and guests
Managing company correspondence, including phone calls, emails, letters and packages
Organising meetings, scheduling appointments and company events
Performing data entry roles, including updating records and databases for personnel, financial and legal information
Processing of personal information in personal files and data systems
Filing of various files, Personal data, CQC, Invoices,
Managing inventory of office supplies, including stationery and multimedia equipment to ensure smooth office operations
Maintaining stock control

Responsibilities:

Assist in the recruitment and selection processes by effectively liaising with the candidates and Senior team leader or Manager
Monitor responses/applications received and make sure that candidate’s applications are processed efficiently
Qualify, shortlist and present suitable candidates against defined job vacancies
Provide general administrative support to the recruitment process
Seek and provide feedback in a professional manner at all times to candidates accurate recording of candidate information
Comply with all relevant employment and care sector legislation and appropriate codes of practice
Comply with all relevant health and safety legislation, employee rights and responsibilities
Provide pre-employment and compliance checks in line with company policy and relevant legislation
Provide support to ensure that the candidates receive a professional and comprehensive recruitment service at all times
Comply with company management systems, payroll and billing policies and procedures including accurate database management
Contribute to team meetings as appropriate
Understand and meet agreed KPIs and targets

Where you’ll work

231 Queens Road

Norwich

NR1 3AE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PARAGON EDUCATION & SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.

It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.

This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.

This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship, you will have gained; Apprenticeship in Business Administration Level 3.

Requirements

Essential qualifications

Other in:

English (grade Pass (GC)
Maths (grade Pass (GC)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail

Other requirements

Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.

About this company

Our objective is to provide a consistently outstanding quality of care for our Customers. Enabling people to continue to live independently in their own home, achieving their desired outcomes, maintaining their quality of life and their lifestyle preferences. We recruit the very best people who embrace our values and principles. Each and every staff member is flexible and trained in their field and willing to work with you, often at short notice, to support our clients. This enthusiasm and commitment to care, teamed with exceptional skills and passion is hard to come by. We ask for the greatest of commitment from each and every staff member and thus they can provide the quality care.

After this apprenticeship

Possibility of a full time role after the completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC1000279156.

Apply now

Closes on Wednesday 6 November

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Business Administration Apprentice - Norwich

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