Level 3 HR Support Apprenticeship - Carlton Academy Trust – Find an apprenticeship

Summary

The purpose of this role is to provide support to the Director of HR with all HR administration, employee relations and recruitment. You will also be working towards your Level 3 HR Support qualification.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

£6.40 per hour

Training course

HR support (level 3)

Hours

Monday to Friday, 8.00am to 4.00pm, 37 hours per week (term time only).

37 hours a week

Possible start date

Tuesday 29 October

Duration

1 Year 8 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The purpose of this role is to provide support to the Director of HR with all HR administration, employee relations and recruitment. You will also be working towards your Level 3 HR Support qualification.

Key Responsibilities:

To provide full HR administration support to the HR team and school leadership teams
To work across all 9 schools within the Trust
To support with employee relations
To support with recruitment processes
Adhere to employment law

Working Locations:

(The successful candidate MUST have a full UK driving license with access to their own vehicle)

You will also be working across the following schools:

Carlton Bolling - BD3 0DU
Carlton Keighley - BD20 6EB
Carlton Mills - BD9 5AT
Marshfield Primary - BD5 9DS
Thorpe primary - BD10 9PY
High Park - BD9 6RY
Beechcliffe Keighley - BD20 6LH
Beechcliffe Thackley - BD10 0TD
Oulton Academy - LS26 8EX

Where you’ll work

Carlton Bolling Undercliffe Lane

Bradford

West Yorkshire

BD3 0DU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk

Milestone 1. Business Understanding – (HR Functions, My organisation, Daivd Ulrich Model, Right and Legislation/ Policies).
Milestone 2. Core Behaviours – (Ethical Principles, Professional Values, Self Awareness, time management, feedback and Reflection)
Milestone 3. Evidence Based Practice – (Principles of Analytics, Data, Absence, Maintaining records and Reporting).
Milestone 4. Team Work and Process – (Decision Making, Problem Solving, SWOT Analysis, Change and Impact of Change, business culture and conflict management).
Milestone 5. Service Delivery and Communication – (HR systems and processes, Recruitment, Essentials of people, reward/ development)
Milestone 6. Prep for End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

Other requirements

The successful candidate MUST have a full UK Driving license and access to own vehicle. - (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

Carlton Academy Trust is a Bradford-based Trust established in 2019, which has developed out of the successes of its’ founding school Carlton Bolling. In 2014 Carlton Bolling was a Special Measures school with a daunting reputation which led it to being dubbed as ‘The Most Broken School in the Country’. It then underwent rapid improvement, which led to it being rated ‘Outstanding’ by OFSTED’ in 2017, just less than two years since being in Special Measures. Further successes soon followed, being awarded World Class Schools Quality Mark status in 2018 and the being named ‘Secondary School of the Year’ in the 2019 BBC/Pearson National teaching awards. This remarkable turnaround led to the establishment of the Trust, so that more schools could be supported and benefit from the expertise acquired over this period. Since then, the Trust has grown rapidly and now contains two secondary and three primary schools and has recently been invited to become one of the country’s first ‘World Class Trusts’ by the World Class Schools Quality Mark.

After this apprenticeship

Full time employment

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