Apprentice Transport Coordinator

XPO TRANSPORT SOLUTIONS UK LIMITED

Doncaster, DN8 5TX

Closes in 19 days (Friday 11 October at 11:59pm)

Posted on 20 September 2024

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Summary

We’re looking for an Apprentice Transport Coordinator to work Monday to Friday at our busy site in Thorne. You will be the primary contact point for customers and haulier partners and responsible for delivering an end-to-end transport plan. Ensuring that safety, service, and savings targets are met.

Annual wage
£23,795.20 a year

Minimum wage rates (opens in new tab)

we offer 25 days holiday (plus bank holidays) You’ll have access to, a workplace pension and many other benefits.

Training course
Traffic operator (level 2)
Hours
Monday to Friday 05:30am – 14:00pm.

40 hours a week

Possible start date

Monday 28 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Accountabilities:

  •  Creating cost effective haulage plans in line with the customer’s expectations and Service Level Agreements
  • To have the ability to react and positively adapt to the demands of the customers in a dynamic live environment
  •  Consistency in communication with respect to planning changes and service delivery with both customers and supplier hauliers is critical and must be maintained at all times
  •  Possess commercial awareness in line with baseline protocols ensuring add hoc deliveries are agreed effectively and recorded.  
  • A team player with a flexible approach to working hours, showing commitment as necessary to satisfying fluctuating business demands
  •  Ensuring effective and efficient use of the transport planning systems adopting best practices and general housekeeping
  • Recognise peers strengths and weaknesses, offer support to achieve business and personal goals
  • Continually look to improve the service we provide offering ideas and recommendations as necessary
  • Proactively prevent accidents and reduce hazards by ensuring that Company Policy, Health & Safety Standards and standards of housekeeping are followed at all times across the Platform
  •  In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time to time
  • Update the GTS Non-conformance system to record non-adherence to schedule reporting.

Where you’ll work

Omega PLC

Omega Boulevard

Thorne

Doncaster

DN8 5TX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Traffic operator (level 2)

Equal to GCSE

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

    • Your training plan

    • Traffic Operator Level 2 Apprenticeship
    • Functional Skills in English and math at level 2 unless exempt through previous qualifications gained

     

    More training information

    • The course delivered is over a 12 month period plus an additional 3 month period to complete the endpoint assessment
    • Training is scheduled monthly on a 121 basis with your tutor and sessions are delivered for 3 hours either on-site or via teams

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English and Math (grade A*-C / 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Logical
    • Team working
    • Initiative
    • Good knowledge of UK Geography

    Other requirements

    Essential skills required: Good knowledge of UK Geography. Experience in using computer software systems. Successful tracking record in communication and building relationships with customers. Experience in a challenging Customer Service environment.

    About this company

    XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

    https://www.xpo.com (opens in new tab)

    After this apprenticeship

    • An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
    • Potential for full-time employment on successful completion of the apprenticeship
    • Transferable skills that are invaluable in the wider world of work

    Ask a question

    The contact for this apprenticeship is:

    INTEC BUSINESS COLLEGES LIMITED

    Tracey Chaplin

    tracey.chaplin@intecbusinesscolleges.co.uk

    01788575090

    The reference code for this apprenticeship is VAC1000278316.

    Apply now

    Closes in 19 days (Friday 11 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.