Grants and Membership Administrator Apprentice

Summary

This role will support our strategic ambition to grow and transform as a local funder. You will support the awarding of grants to community groups and projects, making sure our funding gets where it’s needed most, in line with our commitments to the IVAR principles of open and trusting grantmaking.

Annual wage: £22,464 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 5pm
36 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will offer a welcoming and professional first point of contact for our new members and work with our Operations Manager to maximise the engagement of our membership.

The main things you will be asked to do in this role:

· Ensure that all grant applications received are processed in a timely fashion and that all protocols are followed.

· Collect monitoring and assist with collecting and analysing learning and insight from our grants

· Promote details of grants awarded on our website.

· Provide prospective and new members with a warm welcome and information about Action Together’s offer

· Manage requests, create events, monitor bookings and support the hosting of our Meet the Funder online sessions

· Manage our membership data and ensure our membership numbers are up to date

· Promote investment opportunities on our website, through our comms and with teams to make sure groups know what is available and how to apply

· Keep accurate up to date records relating to our investments using our CRM database and MS Excel

· To support groups to ensure that where appropriate details of funded activities are added to our Activities Directory

General asks of everyone that works as part of the Action Together team:

· Support us in our charitable purpose, helping us to achieve our strategic aims and using our values as outlined below to underpin all that you do.

· Behave in a professional manner and adhere to our policies and procedures including safeguarding, health and safety, data protection.

· Be inclusive and work to combat all forms of discrimination and disadvantage, ensuring that the principles of equitable opportunities and social justice are implemented in your work.

Help us to achieve our strategic aims and priorities by contributing your skills and experience to projects and tasks when required

Where you’ll work

80 UNION STREET

OLDHAM

OL1 1DJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE OLDHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Off the job training will take place one day a week at Oldham College

Requirements

Essential qualifications

GCSE in:

4 subjects including English and Maths (grade Grade 4-9 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative

Other requirements

Knowledge of the role and impact of VCFSE (voluntary, community, faith and social enterprise) organisations would be desirable.

About this company

Action Together works across Oldham Borough, providing a range of services to support the voluntary, community, faith and social enterprise sector. The Action Together team is vital in achieving the charity’s purpose: to maximise opportunities to create positive social change, promote social justice and harness social benefit; and to strengthen the voluntary, community, faith and social enterprise sector. Action Together’s values underpin all our activities. They are ways of working that we will always strive for, and we want to be held accountable to them. Our values should resonate with the perception and reality of working with, and for, us as an organisation. Our values are to: Believe it’s possible – vision and ideas matter. We have confidence in the power of people and communities, and we strive to release their potential to create the widest possible benefits whilst promoting social justice. Strengthen others – we work in ways that strengthen people, places and partnerships. We achieve this by working collaboratively, sharing skills and developing relationships between people, groups and agencies Be true – we are brave enough to share constructive insight in order to make progress. Our unique insight comes from our connections with, and amplification of, the diverse range of voices of people and groups that we work with.

https://www.actiontogether.org.uk/ (opens in new tab)

Company benefits

As a member of the Action Together team you will also benefit from: • Flexible working opportunities • Membership of SimplyHealth • Ongoing professional development • Cycle and tech loan schemes

After this apprenticeship

Full time position for the right person

Ask a question

The contact for this apprenticeship is:

THE OLDHAM COLLEGE

Deborah Wynn

deborah.wynn@oldham.ac.uk

01617853586

The reference code for this apprenticeship is VAC1000278311.

Apply now

Closes in 26 days (Friday 25 October at 11:59pm)

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