Nexus Apprentice

Summary

We are excited to offer an apprenticeship opportunity within our Operations team, where you will provide support to both the Director of Nexus and the Operations Manager.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

You will be paid the National Living Wage for apprentices during your first year. After the initial 12-month period, your pay will revert to the standard National Living Wage based on your age.

Training course

Business administrator (level 3)

Hours

Our apprentice will be based at our head office, working Monday to Friday from 9.00am to 6.00pm, with a 1-hour unpaid lunch break. As you develop your skills there may be opportunities for overtime and weekend work, subject to availability and suitability.

40 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As part of a fast-paced, dynamic environment, you'll have the chance to grow and shape your career with us, with future opportunities available based on business needs. Our goal is to help candidates succeed and build long-term careers, much like our current Operations Manager, who began their journey with us 14 years ago and has since grown into their current role.

We look forward to helping you achieve similar success!

The role will be diverse and tailored to grow alongside the apprentice’s confidence and skills. Responsibilities will include, but are not limited to:

Taking meeting notes
Rota planning
Weekly planning and scheduling
Data entry and Excel input
Capturing and managing data
Greeting interview candidates and visitors
Collating paperwork and supporting documentation
Assisting with presentation creation
Supporting and motivating a sales team
Handling additional ad-hoc requests from the Director or Operations Manager

This is a fantastic opportunity to gain experience across a wide range of tasks while contributing to a dynamic team.

Where you’ll work

Colwyn House

Sheepen Place

Colchester

Essex

CO3 3LD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

W S TRAINING LTD.

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Upon completion of the apprenticeship, you will earn a Business Admin Level 3 qualification.
You will have dedicated hours each week to focus on your apprenticeship work, with regular monthly visits from your training provider for support.
Additionally, as part of your development, you will have the chance to participate in in-house training sessions and access online courses to further enhance your skills and support your role.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

You should present yourself professionally and be able to engage confidently with both colleagues and external visitors. Additionally, you must be able to arrange your own transportation to the office, as there is no staff parking available at this location.

About this company

Spicerhaart offers a broad range of service offerings covering home sales, lettings, property management, mortgages, insurances, part exchange, conveyancing and surveying. Sales covers preowned properties, new properties and repossessed properties. Our dedicated, experienced team, of more than 2,000 employees across the UK, provide many services to thousands of people every year. We help sellers secure the best possible price for their property, through award-winning marketing techniques and cutting-edge technology, as well as provide support to those buying, renting or letting a property. Our efficient techniques and value gain for our customers is why they continue to return and use our services.

https://www.spicerhaart.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Branch Administration
Operations Role within Nexus
Be Part of Our Concierge Team
Develop in Other Areas of Our Head Office
Progress into the Branch Network (if the necessary skills and qualities are demonstrated)

Ask a question

The contact for this apprenticeship is:

W S TRAINING LTD.

The Apprenticeship Team

apprenticeships@wstraining.co.uk

01284 788005

The reference code for this apprenticeship is VAC1000278269.

Apply now

Closes in 6 days (Saturday 5 October at 11:59pm)

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