Level 3 Business Administrator Apprenticeship - Waverley Junior Academy (ACET) – Find an apprenticeship

Summary

This is an exciting role and is a key appointment in supporting an excellent learning environment for pupils within the academy. It may be attractive to those already in an administrative/reception role, or those who can demonstrate transferable skills from another role. Applications are invited from enthusiastic and positive individuals.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Thursday 8am to 4pm, Friday 8am to 3:30pm.
37 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1. Reception

To provide a highly professional first point of contact for the academy
To answer all incoming telephone calls in a timely and effective manner, directing calls and or taking messages as appropriate
To ensure the safeguarding of children is the highest priority, conducting appropriate checks and ensuring appropriate supervision for visitors, contractors etc.
To meet and greet all persons coming into the academy in a professional, polite and friendly manner – this will include parents/carers, pupils, general visitors, delivery personnel, contractors etc., mindful of safety and security of the whole academy community
To ensure visitors are allowed access to the site without delay (notwithstanding safeguarding checks), following all relevant systems, including our required signing in procedures and provision of identification badges, prior to them proceeding further onto the academy site
To efficiently and accurately relay information, messages etc. provided by visitors and telephone callers to the relevant person(s) in the academy – this may be achieved by email, telephone, or personal delivery of the information/message to the individual involved
To respond appropriately to pupil enquiries as required
• To ensure reception area is welcoming and maintain its general tidiness
Provide tea/coffee etc. for visitors as required
To ensure reception area is welcoming and maintained to a high standard

2. Administration

The processing of incoming and outgoing general email and postal mail – ensuring both are directed in a timely manner to the relevant person
When requested by appropriate staff, to contact parents/carers by letter or telephone to provide information relating to the academy or individual pupils
Updating and maintaining academy records which may include registers, pupil databases etc. as
required
Providing support for the organisation of meetings as required, e.g., room booking, setup, refreshments etc.
Photocopying, faxing, filing of documentation

3. Finance

To contribute towards the efficient collection, checking, balancing and banking of all monies
To assist in efficient purchasing, ordering, receipt and processing of invoices for materials, goods and services for the academy
To assist in ordering of goods and services used by the academy in accordance with financial regulations and standing orders
To complete relevant documentation in respect of educational

4. General Duties and Responsibilities

With guidance from the Finance and Administration Officer, undertake the various tasks required in a busy junior academy office
To maintain the confidentiality of the working environment
Support and maintain a positive working environment between colleagues across the academy and trust
Support academy events, such as plays or awards ceremonies, which may on occasion involve working different hours (for which payment will be made)
Monitoring of pupils during lunchtime
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person in accordance with the policy

The role is based at Waverley Junior Academy however it may involve working at other academy locations within the trust.

Where you’ll work

Waverley Walk

Waverley

Rotherham

S60 8DD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprenticeship Standard: Level Business Administrator Apprenticeship
Duration: 18 months (plus 3 months EPA)
Training Provider: LMP Education (Rate My Apprenticeship Best Training Provider 2024/2025)
All training will be done remotely
Training schedule tbc

Requirements

Essential qualifications

GCSE in:

English (grade 4 - 9 or equivalent)
Maths (grade 4 - 9 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

• (Permitting you’re eligible for the role) Please expect to receive contact from our Inspire ATA Recruitment team, to discuss your application further. • Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of race, disability, age, religion or belief, sexual orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

http://www.inspire-ata.co.uk (opens in new tab)

After this apprenticeship

Possibility of a full-time position on completion of the apprenticeship.

Ask a question

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