Level 2 Customer Service Apprentice
Pure Sun Beauty Salon
Southsea, PO5 1JF
Closes in 11 days (Thursday 3 October at 11:59pm)
Posted on 19 September 2024
Contents
Summary
We are nationally awarded a beauty salon and laser clinic. We are looking to employ a Receptionist to work in our beauty salon and skin clinic, you ideally have prior customer service experience from working on the phones, retail or face to face.
- Annual wage
-
£13,312 a year
Minimum wage rates (opens in new tab)
If you are aged 19 or over after the first 12 months, you will then be paid the national minimum wage for your age.
- Training course
- Customer service practitioner (level 2)
- Hours
-
Days and times to be discussed at interview stage.
40 hours a week
- Possible start date
-
Friday 4 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
You will start an hour before the business opens to prepare the salon, this can include disinfecting equipment and furniture, refilling stock and towels, being aware of the first treatments of the day and what the beauty technicians may need to hand, all the while ensuring the salon is presented in a clean and respectable manner. Weekdays you will finish 30 minutes after the salon closes to clean down from the day.
Your role will include:
- Taking bookings in salon or over the phone and inputting into our bespoke database
- Taking payment and correctly recording this.
- Providing clients with a consultation form and ensuring this is correctly completed for legal reasons, providing help when needed.
- Helping to promote the company through Marketing online using social media including our own app.
- Adhering to GDPR at all times.
- Assisting senior members and management.
- Following health and safety
- Keeping well-organised files and records of business activity.
- General administrative tasks including scanning, filing, printing and sorting post.
Where you’ll work
63
Elm Grove
Southsea
PO5 1JF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HEART OF ENGLAND TRAINING LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
All training is held remotely via teams. You will meet with your educator on a 1-1 basis, every 2 weeks for 1.5hrs.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
There may be some evening or weekend work.
About this company
We are nationally awarded a beauty salon and laser clinic based in Southsea and offer a range of treatments from medical pedicure, massage therapies and waxing to advanced facials, laser treatments, aesthetic and fat reduction procedures
After this apprenticeship
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.
Ask a question
The contact for this apprenticeship is:
HEART OF ENGLAND TRAINING LIMITED
Rachel OConnor
rachel.o'connor@hoet.co.uk
01788820132
The reference code for this apprenticeship is VAC1000277968.
Apply now
Closes in 11 days (Thursday 3 October at 11:59pm)
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