Business Administrator Apprentice

Summary

As a Level 3 Business Administrator Apprentice, you will gain practical experience while earning a recognised qualification. This apprenticeship offers tailored learning for the higher education industry, allowing you to support key administrative functions, ensure smooth operations, and develop essential business administration skills.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Mon-Fri 9am - 6pm
40 hours a week
Possible start date: Thursday 17 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main Responsibilities:

• Provide administrative support to various departments, including managing correspondence, organising meetings, and maintaining schedules.

• Assist with data entry, ensuring accuracy and effective maintenance of databases and records.

• Support financial administration tasks such as processing invoices, monitoring budgets, and assisting with financial reporting.

• Coordinate office supplies and inventory, ensuring availability and proper distribution to staff and departments.

• Contribute to improving administrative systems, processes, and procedures, identifying optimisation opportunities, and proposing innovative solutions.

• Handle incoming communications (phone calls, emails, inquiries), responding promptly and professionally, or directing them appropriately.

• Assist with the organisation and coordination of events, workshops, conferences, and other relevant activities.

• Prepare and distribute documents, reports, and presentations, ensuring accuracy and timeliness.

• Collaborate with cross-functional teams to support projects and initiatives, taking ownership of assigned tasks and delivering them on time.

• Develop effective communication and interpersonal skills to interact professionally with colleagues, students, faculty, and external stakeholders.

• Maintain confidentiality and adhere to data protection policies when handling sensitive information.

• Actively engage in the apprenticeship training programme, completing coursework, assignments, and assessments to develop business administration skills specific to the higher education industry.

• Embrace opportunities for continuous learning and professional development, staying updated on industry trends, regulations, and best practices.

• Comply with company policies, procedures, and health and safety guidelines at all times.

• Attend training sessions, workshops, and meetings as required, both within the organisation and as part of the apprenticeship programme.

Where you’ll work

4 Cam Rd

London

E15 2SN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

METAGEDU APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -

Functional Skills Level 2 in Maths – if applicable
Functional Skills Level 2 in English – if applicable

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4-9)
English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
IT skills
Team working

Other requirements

Starting salary of £18,000

About this company

Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

After this apprenticeship

Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.

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