Customer Support Advisor Apprentice (Jobtrain Limited)
JOBTRAIN LTD
ALTRINCHAM, WA14 1EZ
Closes in 31 days (Friday 1 November at 11:59pm)
Posted on 19 September 2024
Contents
Summary
We are looking for someone to join our Customer Service team based at our Head Office in Altrincham. You'll handle a variety of enquiries and prioritise tasks, and thrive in a supportive, happy, and collaborative environment.
- Annual wage
- £12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:00am to 5:30pm.
37 hours a week
- Possible start date
-
Sunday 1 December
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We value the unique personalities of our team members, which is why our support is not scripted - we want your individuality to shine.
As a valued member of our team, you'll play a crucial role in:
- Assisting customers with Jobtrain
- Offering guidance on setting up new features
- Troubleshooting faults
- Providing exceptional support to candidates throughout their job application process
Where you’ll work
UNIT 4
TABLEY COURT
VICTORIA STREET
ALTRINCHAM
WA14 1EZ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
- 5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Word, Excel and Outlook
- Outstanding customer service
- Accuracy
- Troubleshooting skills
- Manage multiple tasks
- Prioritise own workload
- Resilient mindset
- Positive attitude
- Proactive
- Forward thinking
- Friendly
About this company
Jobtrain Limited is a leading-edge supplier of Recruitment software who has been providing services to our clients for over 20 years. Our head office is based in Altrincham near Manchester, with a second office in Glasgow. Our clients include Odeon Cinemas, Chester Zoo, Toyota, The University of Manchester, Paul Smith, NHS Scotland, Yorkshire Building Society, and many more across the UK and beyond.
After this apprenticeship
We are very proud of our team here at Jobtrain, and the fact that our colleagues have been employed with us for many years. Many started in junior positions and have since progressed into a range of different roles and functions within Jobtrain, spanning client management, sales and marketing, system implementation and development.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC1000277830.
Apply now
Closes in 31 days (Friday 1 November at 11:59pm)
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