HR Admin Apprentice

Summary

To carry out the day-to-day HR tasks of the College and assist the HR Team in their duties in order to provide a high-quality service.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8.30am to 4.30pm
36 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Input, maintain and manipulate relevant data using the College’s Information and Recording systems, producing documents, reports and correspondence as required.

Use Microsoft Office applications expertly as required, maintaining accurate records and well organised comprehensive filing systems, both paper and electronically

Produce well laid out and accurate letters, documents and reports for internal and external use.

Copy, collate and distribute documentation to relevant personnel.

Liaise with a range of people, ensuring that communications are accurate and reflect the efficient operation and ethos of the College, in accordance with College policies.

Liaise with senior management and external agencies to arrange cover staff.

Assist in the recruitment process of permanent and temporary staff.

Take part in the delivery of the induction programme for new staff.

Administer the staff development programme.

Manage systems for recording and monitoring staff absence.

Answer ad hoc queries from staff relating to a range of personnel issues, in a discreet manner and referring to the HR Manager as appropriate.

Support and contribute to a range of HR functions as required.

Taking part in professional development activities including appraisal.

Promote equal opportunities for students and staff.

Where you’ll work

Christ The King College, Belmont Grove

London

SE13 5GE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEWHAM COLLEGE OF FURTHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This apprenticeship is delivered as a day release once a week at our campus in Stratford.

Level 3 Business Administrator
Behaviour, Skills and Knowledge

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
IT skills
Organisation skills
Administrative skills

Other requirements

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

About this company

To provide a range of highly efficient and effective administrative duties ensuring the Sixth Form systems are well organised, expertly delivered, provide exceptional quality and are very effective in supporting the Sixth Form processes.

After this apprenticeship

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

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