Apprentice Office Administrator - J3383 – Find an apprenticeship

Summary

We have a fantastic opportunity for an individual to join the Bespoke Mentoring team as an Apprentice Office Administrator. We are looking for someone who embodies our core values of Love, Support and Guidance as we are specialists in supporting care leavers, ex- offenders, young people with EHCP’s and adults with barriers to employment.

Annual wage: £17,160 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Shift Pattern Rota agreed with host employer on start.
30 hours a week
Possible start date: Monday 14 October
Duration: 2 Years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

CORE PURPOSE

You will have opportunity to discover and learn about different business operations within Bespoke Mentoring such as human resources (HR), administration, mentoring, project management and marketing.

MAIN DUTIES AND RESPONSIBILITIES

What will the apprentice be doing?

In your first year you will cover all aspects of administration including; HR, safeguarding procedures, finance support, marketing and media and operations. In your second year you will have the opportunity to specialise in an area of the business you feel you would like to progress in.
The Business Administrator Apprentice plays a pivotal role in supporting efficient operations within the apprenticeship provision.
They undertake a diverse range of administrative tasks and maintaining records which is supported by the senior administers within the provision.
They will assist in organising meetings, preparing documents, and coordinating office activities.
The apprentice will learn to use various office software and systems, gaining proficiency in tasks such as data entry, report generation, and email correspondence.
The apprentice will also liaise with colleagues, demonstrating effective communication and interpersonal skills.
Throughout their apprenticeship, they will receive training and guidance to develop their organisational abilities, problem-solving skills, and attention to detail.
Overall, apprenticeship offer a dynamic and rewarding career path with the potential for long-term success and fulfilment.

Personal qualities:

Have well-developed inter-personal skills and be able to communicate effectively to a range of audiences
Ability to prioritise workload, possessing excellent time management and organisational skills
Builds and maintains positive relationships within their own team and across the organisation
Demonstrate resilience, determination and a positive outlook
Approachable, empathetic and punctual
To be able to work under pressure and meet multiple deadlines whilst still ensuring the accuracy of your work
Make effective decisions based on sound reasoning and be able to deal with challenges in a mature way.

Where you’ll work

Unit 7-8, Regents Walk

Newerne Street

Lydney

GL15 5RF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GLOUCESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training is delivered in the workplace.

The Apprenticeship standard consists of:

Level 3 Business Administration
Functional Skills Maths and English (If required)
Technical Competencies
Technical knowledge and understanding
Underpinning skills, attitudes and behaviours
End point assessment

You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview.

Competency is assessed through a combination of methods in the workplace and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship:

Level 2 Functional Skills qualification in English (if applicable)
Level 2 Functional Skills qualification in Mathematics (if applicable)
Level 2 Functional Skills qualification in Information and Communication Technology (if applicable)

More training information

Gloucestershire College will cover the following core areas:

Record and document production
Planning and organisation
Project management
Business fundamentals
Relevant regulation
Managing performance
Personal qualities
Responsibility

Benefits for learners:

Receive training from experts with years of industry experience
Gain a standard qualification as a Business Administrator
Become occupationally competent

Requirements

Essential qualifications

GCSE in:

Maths, English and ICT (grade 4 - 9 or equivalent (A* - C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

This could involve working un-socialable hours.

About this company

As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.

http://www.theswac.org.uk (opens in new tab)

Company benefits

Employee Benefits: · NEST Pension Scheme · Comprehensive induction process · Competitive salaries which are reviewed annually · Apprentice Student Discount Card

After this apprenticeship

Further career progression and training.

Ask a question

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